Senior Administrator (Mall Management)
Current- Maintain current status of all mall key data, leasing rates, dates, regulations, sales reports.- Collection and preparation of reporting data and other information via spreadsheets, presentation charts and graphs on a daily, weekly and monthly basis for CEO. - Manage the Lease operation back office process for Retail developments such as Bay Avenue, Vision Tower and Bay Square, which involves validating and sending lease agreements, manage tenant queries in a timely manner, ensuring all signed lease agreements are correctly executed and in line with Company standard policies and procedure.- Monitors Fit-out Progress and Notification to Retail & commercial tenants.- Preparation and maintenance of accurate and detailed rental space availability. - Maintaining office petty cash, collection of receipts, invoices, cheque receipts and banking as required. - Management of various marketing activities and social media initiatives in coordination with Marketing Team of the Mall.- Follow up on progress of relevant Mall Management daily activities (shop opening, cleaning, and security standards) and provide current and accurate information to support the Mall Manager.- Maintain electronic and paper records ensuring information is organized and easily accessible.- Attend customers / tenant faced calls and resolve any queries on a timely manner while ensuring the escalation of critical subjects to provide an efficient customer service.