Shwetha Bhaskar Email and Phone Number

• Suggested accessories and complementary purchases. • Accepted and processed returns• Maintained adherence to all company protocols• Kept work areas clean and neat at all times• Provided regular customers with exceptional care and attention• Worked collaboratively in team environment• Operated a cash register for cash, check and credit card transactions with 100% accuracy• Alerted customers to upcoming sales events and promotions• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.• Handled all customer relation issues in a gracious manner and in accordance with company policies• Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner• Answered customer telephone calls promptly and in an appropriate manner• Drove sales through suggestive selling and by promoting add-on purchases• Determined customer needs by asking relevant questions and listening actively to the responses

Worked for Nine west company at David Jones

Worked for Portmons, Peter Alexander, Dotti, Jays Jays, Jacqui E and Just Jeans retail under the Just Group company• Helped customers by answering questions and locating merchandizing.• Adhered to all company’s policies and initiatives and achieved established goals for each initiative• Greeted each customer and offered to assist them to provide excellent customer service• Generated brand awareness and positive production impression to increase sales• Handles price checks, merchandise transfers and fitting room returns to keep the store orderly.• Followed all company polices, rules and procedures to promote company goals and ensure safety. • Maintained a friendly, outgoing personality to promote positive work environment and satisfy customer needs