Established in 2005, Royal Star Group is today a leading real estate developer in India. Known for the quality of its products, it offers the most diversified product mix comprising residential, commercial/IT parks, retail, and hotels.Royal Star Group’s unequaled expertise in developing great ideas into signature life space creations by delivering beyond expectations has gained recognition. Royal Star Group has created a team of professionals with in depth understanding of the global realty market and a “daring to be different approach while working on the simple management philosophy of localizing global expertise and establishing best practices in Real Estate. Noteworthy Highlights • Worked closely for developing the Financial Models of various projects in hand and devising the Budgetary structure to review and monitor the same. • Implementing RSG (Royal Star Group) Long term vision for establishing RSG Brand in Western India, mainly focusing on Residential, Hotels and Official Complex projects.• Interacted and made periodical presentations to the PE partners/Investors on the status of the ongoing projects.• Supervised and guided the Board at the RSG for the compliance of all the statutory requirements like Auditing, Taxation (Central & State), Secretarial, Finance and other regular accounting issues.• Reviewed and Approved the Organization and project specific budgets prepared by the various HODs as well as the Profit and Loss account, fund flow and the Cash flow statement to control the variances vis a vis the Budgets• Steered initiatives towards nourishing business leadership talents, by enhancing professional and personal skills culminating to the growth of the business

Business Consulting | IT Outsourcing | Enterprise Solutions Liven your idea, boost-up your enterprise and get the best ROI with our comprehensive solutions and services. Hire our talented & multi skilled team to achieve best results in minimal budget and time. Innovation and customization development are all elements that come naturally to our expert team. We offer plethora of services, from web designing to printed materials that fits everyone’s needs. We complete work on time and never compromise with our standards.• Well-rounded expertise as a technology leader, with hands-on responsibilities held to: • Incubate and lead technology practices • Manage and deliver on large scale change programs for the enterprise needing high impact • Architect solutions with focus on business value and vision of end state • Manage relationships with customers and vendors • Drive Biz-IT / Tech-Ops collaboration • Build high performance teams • Value-based solution consulting• Technology leader specialized in: • Driving Technology strategy for end-to-end Businesses • Strategic Alliance Relationship and Vendor Management • Managing large scale change programs with technology focus and services delivery • Capability development: Incubating technology competencies and building high performance teams

Noteworthy Highlights • Assessment of Education trends, market research & analysis• Scan the environment for Educational Institution concepts, branding strategies in East-Africa.• Identification of development / investment opportunities • Site / area / location review & selection and preliminary due diligence • Monitoring organizational performance progress.• ROI/EVA Analysis for new projects, business etc. • Managing and facilitating Educational Licensing e.g. Education Council, Investment Licenses. • Preparation of market research reports and financial feasibility • Financial analysis & modelling, preparing cash flows calculations etc. • Literacy products / concept development and branding • Preparation of cost estimates, business plans and budgets • Recruitment, Appointment, briefing and management of specialist consultants • Continuous monitoring and tracking of budget & timelines

SnP Infinite Services is ranked as one of the fastest growing call-center outsourcing firms in North-America. It specializes in offering basic customer care services. With our robust infrastructure it embarks to manage all its projects as efficiently as possible. The BPO services on offer at Fusion are segmented under inbound call center customer service and outbound customer service respectively. Our main focus is on process optimization that ensures all clients to get reduced costs while converting their business operations for a sustainable benefit. Our emphasis is on increasing the profitability and the efficiency meeting needs of our diverse patrons. Noteworthy Highlights • Develop & implement effective strategies to ensure continual enhancement of the customer care service.• Create key performance metrics to measure customer experience and brand awareness• Focus on maximum customer satisfaction by closely interacting with the customers to understand their requirements and delivering high-value services to upscale clients.• Ensure compliance with Standard Operating Procedures and Brand standards in order to enhance customer satisfaction.• Formulate templates to be used across the Customer care department and resolve the complaints on-time.• Recruit, train, and lead an exceptional customer service team and implement in-house solutions to handle calls and email.• Manage the Customer care department P&L and serve as a primary customer advocate within the organization.• Speak to key clients on weekly basis and ensure all escalations are addressed personally.