Technical Lead
India
Technical Lead - Cognizant Technology Solutions LimitedAugust 2015 - April 2022, CoimbatoreLower Environment Management: LEM team strives to provide value added services to AD team by standardizing, consolidating and formalizing cost-effective automated solutions. Support various areas which include code deployment, environment support, data refresh, batch trail and smoke test in mainframe environment.Mainframe production support: To provide production support for the applications that is scheduled in OPCE/TWS and share the consolidated application status report to client. Resolve the abends related to contention, file unavailability, server connectivity and corrupt data. Perform health check for 90+ application by executing the automated scripts in HP Quality Center.Change Management: As part of change management team, the status of multiple changes will be tracked and ensured the activities have started and completed within the scheduled time. Test the applications (both manual and execute automated scripts) that are impacted due to the changes using HP quality Center and BSM IBM tool.Incident Management First point of contact on business impacts, incident tickets and job failures. Resolve the abends and follow the process to escalate the tickets to Level 2 or AD.