Sibonelo Nzaba

Sibonelo Nzaba Email and Phone Number

Learning and development facilitator at MAD Academy ZA @ MAD Academy ZA
ekurhuleni, gauteng, south africa
Sibonelo Nzaba's Location
Johannesburg, Gauteng, South Africa, South Africa
About Sibonelo Nzaba

Sibonelo Nzaba is a Learning and development facilitator at MAD Academy ZA at MAD Academy ZA.

Sibonelo Nzaba's Current Company Details
MAD Academy ZA

Mad Academy Za

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Learning and development facilitator at MAD Academy ZA
ekurhuleni, gauteng, south africa
Website:
madacademy.co.za
Employees:
5
Sibonelo Nzaba Work Experience Details
  • Mad Academy Za
    Learning And Development Facilitator
    Mad Academy Za 2023 - Present
    Alberton, Gauteng, South Africa
    . Developing and maintaining new training programs and training materials. . Giving feedback where extra training is needed. . Monitoring, administration & Reporting. . Stakeholder engagement, adhoc project management and Self-development
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  • Nudebt Management (Pty) Ltd
    Training Facilitator
    Nudebt Management (Pty) Ltd Dec 2020 - 2022
    Alberton, Gauteng, South Africa
    . Developing and maintaining new training programs and training materials. . Giving feedback where extra training is needed. . Monitoring, administration & Reporting. . Stakeholder engagement, adhoc project management and Self-development
    View
  • Nudebt Management (Pty) Ltd
    Quality Assurance
    Nudebt Management (Pty) Ltd Feb 2020 - 2022
    Alberton, Gauteng, South Africa
    . Pulling data and sending it to my team . Analyze calls to determine whether agent is objecting appropriately to objections raised by clients and that leads are dispositioned correctly . Input information onto the QA portal for management information. . Training and coaching of staff based on QA feedback . Advising management if trends are found where management needs to coach or train staff members or change processes based on outcome of calls listened to.
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  • Nudebt Management (Pty) Ltd
    Debt Collector
    Nudebt Management (Pty) Ltd Sep 2019 - Feb 2020
    Alberton, Gauteng, South Africa
    . Inbound and Outbound. Transferring calls to relevant department. Sending debtors their statements.. Informing debtors about their outstanding account.. Solving queries.. Meeting daily target.. Data capturing.
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Frequently Asked Questions about Sibonelo Nzaba

What company does Sibonelo Nzaba work for?

Sibonelo Nzaba works for Mad Academy Za

What is Sibonelo Nzaba's role at the current company?

Sibonelo Nzaba's current role is Learning and development facilitator at MAD Academy ZA.

Who are Sibonelo Nzaba's colleagues?

Sibonelo Nzaba's colleagues are Tshidi Binda, Aphiwe Gxumisa, Jacob Magoro, Buhle Malefane, Lebohang Phakathi, Zolelwa Sizani, Thabiso Ngwenya.

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