Sid Hadj Youcef Email & Phone Number

Hampstead

• Responsible for assisting the Site Catering Manager (RFH) in the delivery and management of all aspects of catering services at the Royal Free London Hospital based in Hampstead. The catering services provision have recently been brought back in house under the direct management of Royal Free London Property Services Limited, a wholly owned subsidiary of the Royal Free London NHS Foundation Trust. The Royal Free Hospital is a major teaching hospital in Hampstead; London with 839 beds, the hospital is part of the Royal Free London NHS Foundation Trust, which also runs services at Barnet Hospital, Chase Farm Hospital and a number of other sites. The trust is a founder member of the UCL Partners academic health science centre.

London, United Kingdom

• Oversaw the daily efficiency and effective management of the catering department at this five-star private hospital based in Harley Street.• Ran the staff restaurant, patient and visitors’ restaurant, and catering for the patients’ wards.• Helped manage 35 full time staff and 10 bank staff.• Responsible for setting standards, planning, organising and developing the food and beverage service, as well as assisting patients with dietary requirements. • Managed the vending machines.• Winner of the Pioneering Values Awards The London Clinic November 2016.

London High Street Kensington

• Managed 12 full-time room service staff at this busy 834-bedrooms hotel, providing 24 hours’ service.• Oversaw, recruitment, payroll and timekeeping, including the completion of the proper paperwork for new recruits and leavers. Conducted timely performance evaluation for all the room service staff.• Lead and directed the team members on effective methods of operation and procedures and promoted a positive atmosphere. Went above and beyond to guarantee each customer receive exceptional food and service.• Employee of the Month in recognition of the outstanding customer service July 2001.

Herdforshire

• Assisted the restaurant manager in all aspect of the operations which included serving approximately 150 covers daily.• Meeting and greeting customers and using customer feedback to implement positive changes within the restaurant.• Maintained a safe working and guest environment to reduce the risk or injury and accidents.

Westminster

• Worked closely with the food and beverage manager dealing mainly with conference and events management• Helped in the exclusive restaurant which dealt mainly with guests from House of Lords and Commons.• Organised special events including receptions and corporate events and interact positively with customers whilst promoting hotel facilities and services.

Level 3: Award, Education & Training (Aet), Level 3 Award In Education

Level 3 Award in Education and Training AET formerly known as PTLLS Course is designed to give people the knowledge and confidence.

Rsph Level 4 Award, Managing Food Safety And Hygiene In Catering, Level 4

Management And Leadership (Qcf), Business Administration And Management, General, Level 5

Habc In Food Allergen For Caterers, Level 3 Award

Supervising Food Safety In Catering, Level 3 Award

Hospitality Supervision, Hospitality Administration/Management, Nvq Level 3