Sid Jha Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

• Led the transformation of the CommBank App, introducing AI-driven personalisation, navigation, and tailored insights, while also providing Australian share trading to over 8 million customers. Directed the entire product lifecycle, focusing on customer-centric design and optimisation, and incorporating insights from global digital leaders. The program led to CommBank app experiencing significant growth, with a surge in user base by 300,000, daily log-ins surpassing 11 million, and increased customer engagement with different features• Led the Consumer Finance technology and data team, driving partnership with the business across strategy, product development, revenue/cost management, technology modernisation (including automation), and fostering strong people engagement.• Led the initial phase, involving over 5000 employees, in designing and implementing the Group’s innovative agile operating model. This initiative aimed to enhance collaboration among Product, Technology, Data, and Operations teams, resulting in accelerated execution, heightened productivity, and empowered employees• Played a pivotal role in the Group's response to APRA's Prudential Inquiry report. This encompassed crafting the Remedial Action Plan, establishing a central PMO to monitor progress and report outcomes to the Board, ELT, and regulators, and instituting a mechanism to ensure uniform implementation of the Plan across the Group.

Sydney, New South Wales, Australia

• Delivered comprehensive services to diverse clients spanning various sectors and global regions, specialising in digital transformation, agile methodologies, cost optimisation, growth strategies, and M&A initiatives

Mba

Dean's List. H1 Average. Dean's Letter of Commendation for Data & Decisions and Marketing.

Bachelor Of Engineering, Electronics And Telecommunication