Sid Kaphalia Email & Phone Number

🌟 Experienced Project Leader in Benefits Data Systems 🌟Driven by a passion for optimization, I’ve led large-scale projects across 13 diverse client portfolios to streamline data systems and achieve a 95% automation rate, resulting in significant cost reductions and operational efficiencies. As the primary liaison between clients and vendors, I provided strategic guidance on benefits administration platforms, overseeing end-to-end implementations, including for a world-renowned private university, with a successful $1 million contract renewal.Key accomplishments include:🔹 Implemented metrics and dashboards that improved resource utilization and organizational transparency🔹 Directed initiatives like RFPs, code migrations, and software updates with rigorous testing🔹 Built robust data solutions, enhanced trend forecasting, and provided tailored strategic reports🔹 Mentored team members, enhancing project management and data analysis skills across departmentsWith a focus on process improvement and a commitment to client success, I enjoy delivering data-driven results that align with business goals and exceed client expectations.

🚀 Scrum Master & Data Operations Specialist 🚀As a Scrum Master, I led weekly sprint cycles, driving on-time delivery for system enhancements and ensuring high-impact solutions. I leveraged my expertise in data operations and quality assurance to identify automation and process improvement opportunities, enhancing efficiency and profitability across client portfolios.Highlights include:🔹 Developed and led data analysis training initiatives, streamlining vendor data operations🔹 Reduced financial losses by 25% through stringent risk protocols🔹 Created custom reports and dashboards, providing actionable insights for strategic decisions🔹 Coordinated cross-functional implementations, maintained system integrity, and delivered robust post-supportCommitted to data-driven results and operational excellence, I work to elevate client outcomes and empower teams through continuous improvement.

⭐ System Analyst | Expert in Data-Driven Process Optimization ⭐I excel at transforming complex requirements into actionable system setups, supporting smooth operations through effective defect management and proactive issue resolution. My background in benefits system configuration, data auditing, and analysis enables me to deliver valuable insights and drive data-informed decision-making.Key Achievements:🔹🎓 Client Partnership: Led an end-to-end university implementation, securing a $1M renewal and two further contract renewals through outstanding support and partnership.🔹📊 Data Optimization: Created 35+ custom reports leveraging SQL and Crystal Reports, streamlining data operations across client portfolios.🔹🔍 Quality & Process Management: Developed comprehensive test plans for new functionalities, raising quality standards and ensuring seamless feature launches.Collaborative and results-driven, I am dedicated to refining workflows, enhancing client satisfaction, and delivering operational success.

Houston, Texas, United States

Project Management Consultant Intern | Data & Process Optimization💼 Spearheaded project management initiatives as a Consultant Intern, growing a 6-member team to over 20 members within 3 months to deliver a key data interpretation project.📊 Tracked performance metrics with Azure DevOps Server, adapting to dynamic client needs and process changes, and surpassing in-house benchmarks within the first quarter.🎓 Delivered hands-on training for 15+ team members using SharePoint, preparing associates for future projects and enhancing team efficiency.📈 Conducted data audits and supported system configurations, streamlining workflows and improving data accuracy across accounts.

Bachelor Of Science - Bs, Political Science And Government, Asian Studies

Bachelor Of Science - Bs, Computer Science