Cybersecurity Strategy & Leadership:Develop and implement a comprehensive cybersecurity strategy aligned with the organization’s overall business objectives.Oversee the deployment of security frameworks, including PCI DSS, ISO 27001, and GDPR, ensuring compliance and best practices.Lead security architecture design and ensure robust protection mechanisms across digital assets, infrastructure, and cloud environments.Risk Management & Compliance:Manage risk assessments, vulnerability management, and ensure effective incident response protocols.Oversee governance, risk, and compliance (GRC) processes to meet regulatory requirements and internal security policies.Drive awareness and training programs to foster a security-conscious culture across the organization.Technology Innovation & Transformation:Lead the IT strategy across the Group, ensuring alignment with business needs and future technological advancements.Spearhead the transformation of technology infrastructure, including cloud migration, system integrations, and network modernization.Evaluate and implement cutting-edge technologies to optimize operations, increase efficiency, and enhance security.Team Leadership & Development:Manage cross-functional cybersecurity and IT teams, promoting collaboration and growth across the Group.Mentor and guide security and technology professionals, fostering a high-performance culture.Coordinate with other business units to ensure alignment between technology initiatives and company goals.Collaboration with Stakeholders:Work closely with senior leadership, including C-suite executives, to provide strategic insights on cybersecurity threats and technology trends.Serve as a liaison with external vendors, partners, and auditors to ensure security measures are up to standard and properly implemented.Report on the state of cybersecurity and technology operations to the board and other key stakeholders, ensuring transparency and accountability.

Cybersecurity Strategy: Develop, implement, and continually update a comprehensive cybersecurity strategy aligned with Packleader BPO's business objectives and industry best practices.Risk Management: Identify, assess, and prioritize cybersecurity risks and vulnerabilities across the organization's operations, systems, and data. Establish a robust risk management framework to mitigate identified risks effectively.Compliance Management: Ensure strict adherence to relevant cybersecurity regulations, standards, and compliance requirements applicable to the BPO industry. Keep abreast of evolving regulations and adapt the organization's practices accordingly.Policy and Procedure Development: Develop, maintain, and enforce cybersecurity policies, procedures, and guidelines tailored to Packleader BPO's operations. Ensure that all employees are aware of these policies and adhere to them.Security Awareness Training: Design and deliver cybersecurity awareness training programs to educate and empower employees to recognize and mitigate security threats.Incident Response: Develop and maintain an incident response plan, including clearly defined incident escalation and communication procedures. Lead the incident response team in the event of a security incident and coordinate with relevant stakeholders to minimize impact.Security Audits and Assessments: Plan, execute, and oversee regular cybersecurity audits, vulnerability assessments, and penetration tests. Analyze results to assess the effectiveness of security controls and recommend improvements.Vendor Risk Management: Assess and manage cybersecurity risks associated with third-party vendors and suppliers with access to Packleader BPO systems or data.Security Technology Evaluation: Evaluate, recommend, and oversee the implementation of security technologies and tools that enhance the organization's security posture. Stay current with emerging cybersecurity technologies and trends.

*Manage Implementation and maintenance of PCI DSS compliance*Manage Implementation and maintenance of 27001 compliance*Manage Implementation and maintenance of ISO9001 compliance*Manage Implementation and maintenance of GDPR compliance* Support colleagues, in both Melbourne and Fiji, in relation to cybersecurity* Conduct Vulnerability Assessment and Penetration Testing (VAPT)*Liaise with the external auditors to make sure all the External Audits are completed on time*Manage and develop Security Policies, standards, procedures and guidelines*Incident Management and Business continuity plan *Integrate information security into organizational IT processes and business development.*Work with Software Development and IT to develop a Software Development Policy and includereferences to penetration testing and vulnerability assessment protocols in this plan*Manage sensitive security projects.*Implement red team and blue team exercises with respect to vulnerability and penetrationscanning, and review on a regular basis. (Involves internal resources trying to circumventITsecurity controls in a controlled setting, to understand the risks from external threats)* Establish metrics and regular reporting mechanisms for measuring security risk, compliance and security*Develop and implement a comprehensive, enterprise-wide Risk Management Framework to sitabove all policies and procedures and submit to senior management for review on an annual basis.*Develop and implement a comprehensive, enterprise-wide, IT security framework to sit over allpolicies and procedures relating to data security and submit to senior management for review onan annual basis.*Responsible for building information security as a core competency throughout our relationships with our internal teams/partners/vendor

*Implementing and managing IT security policies and procedures to ensure the confidentiality, integrity, and availability of Post Fiji's data and systems.*Working with other IT teams to develop and implement IT projects and initiatives that support Post Fiji's business goals*Providing technical support to end-users and resolving technical issues related to hardware, software, and network connectivity.*Stay up-to-date with the latest trends and developments in cybersecurity and IT

The job of a teaching assistant is similar to a tutor but a more comprehensive approach and workload as it deals with marking of assessments, preparing lesson plans, and generating student performance reports.Thru out my teaching career, I have taught causes related to the field of Information systems. I have taught causes such as IS221(Web Application Development) where the cause teaches about, in-depth look at the web design concepts and techniques. where students learn theoretical concepts of web design as well as get practical hands-on experience in developing simple web applications, IS226 (System, Analysis and Design) This course aims to provide students with the necessary skills that a systems analyst uses to design information systems. This would include understanding the client’s requirements, analysis & design of the system and documentation. Due to the rapidly evolving nature of systems development, current best practices and methods will be presented.IS121(Information Systems) This course introduces students to the study of the design and construction of information systems in commercial, scientific, and governmental enterprises.

where I have assisted the in Hindi conference and worked as a program coordinator for the event. This was a temporary project which lasts for a few days and it was a great success as well.

Which I did during my studies at the university this job taught me about the brands and marketing strategy and customer relationship and sales techniques, in addition to that how to archive targets and monthly goals.

Monitor and maintain the computer systems and networks of an organization. installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems, either over the phone or in person.