Assistant Manager - Digital Marketing
Current• Customer Acquisition and Retention: Successfully managing new customer acquisition and retention strategies across a wide range of digital marketing channels, including Google (Search, Display, App, YouTube), Facebook, DV360, Apple Search Ads, Snapchat, Native ads, and OTT platforms.• Data-Driven Decision Making: Utilizing data analytics to derive valuable insights and translating them into actionable strategies to optimize campaigns for better performance.• Strategic Leadership: Leading the development and execution of digital marketing strategies for both web and app platforms, while managing a substantial monthly budget of up to 10 Crores.• Performance Metrics: Taking ownership of critical metrics such as Customer Acquisition Cost (CAC), Cost Per Order (CPO), monthly revenue, and user growth, ensuring efficiency and profitability.• App Traffic and User Engagement: Implementing user acquisition campaigns (UAC) to drive traffic to the app and mobile site, along with segmenting app users for re-engagement through targeted in-app actions and communication.• Cross-Sell and Up-Sell: Analyzing customer research, market conditions, and competitor data to design and implement effective cross-sell and up-sell strategies.• Strategic Planning: Overseeing complete business operations and formulating revenue generation strategies, including profit management and revenue forecasting, with a focus on meeting and exceeding targets within specified timeframes.• Tool Proficiency: Demonstrating hands-on experience with various tools, including MMP (Branch & Appsflyer), Google Analytics, Webengage, CMS, Moengage, Localytics, and Smartly, to enhance campaign performance and analytics.