Lead for the Solve Ninja Chatbot where I help build digital solutions to help citizens solve for civic issues & climate change

Led the Data Science Portfolio to $1.4M+ in ARR exceeding quota every quarter.

Responsible for 1. Creating chat flows that nudged young adults to take more action on the bot. 2. Researched best practices and nudges. 3. Focusing on making a generic user flow for first users to take their first problem-solving action.4. Handling technology requirements for the larger team with regard to data management in the back-end processes.Outcomes:1. Created 20+ chatbot flows that nudged young adults of India to take more action on the chatbot which… Show more Responsible for 1. Creating chat flows that nudged young adults to take more action on the bot. 2. Researched best practices and nudges. 3. Focusing on making a generic user flow for first users to take their first problem-solving action.4. Handling technology requirements for the larger team with regard to data management in the back-end processes.Outcomes:1. Created 20+ chatbot flows that nudged young adults of India to take more action on the chatbot which resulted in a 2.5x increase in user retention and engagement on the bot. 2. Extensively researched and created 5+ documents on the best behavioural practices and nudges. 3. Handled technology requirements for the larger teams with regard to data management in the back-end processes leading to reduced friction between planning and execution of projects related to COVID-19. 4. Created 5+ dashboards which helped mobilize and track volunteers during the 2nd wave crisis. 5. Hired, trained, and led a team of 5 interns to assign to the various verticals at the organization. This resulted in reduced turnaround time from 1 week to 2 days for chatbot creation, data management, and analysis. 6. Also worked extensively on COVID-19 relief for India during the 2nd wave by mobilizing 220+ volunteers and nudging them to take more civic action. 7. Helped further with tracking ICU beds, oxygen cylinders, food deliveries for COVID afflicted patients & audited 130+ healthcare centres checking for essential supplies. 8. Efforts of this led to our team being featured on the World Economic Forum as COVID-19 top 50 last mile responders Show less

1. Built and handled sales pipeline through multiple channel like Instagram, Facebook, LinkedIn, and WhatsApp. 2. Converted 10+ leads to gain sales of over 20,000 INR which resulted in me being promoted to team lead.