Siddharth Agarwalla, Cspo® Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Led a 5-member team in translating product roadmap initiatives and business requirements into comprehensive workflow diagrams, epics, and functional requirements, while diligently ensuring adherence to acceptance criteria.• Demonstrated strong negotiation skills by securing a vendor contract 20% below the allocated budget, resulting in an annual cost savings of USD 7K. Successfully initiated, planned, and executed an RFP to onboard a new outsource service provider.• Pioneered the design and implementation of an innovative referral program for active customers, contributing to a notable increase in new user acquisition of approximately 15% within the first year.• Ensured strict adherence to the Software Development Life Cycle (SDLC) for newly developed product features, guaranteeing high-quality deliverables that consistently met or exceeded client expectations.

Burnaby, British Columbia, Canada

• Successfully identified and addressed areas for improvement in the client product funnel, resulting in a noteworthy 12% reduction in student onboarding turnaround time and an 8% increase in course sign-ups.• Proactively captured valuable customer feedback and diligently tracked prospect conversion metrics to align with company objectives.• Demonstrated leadership skills by training and managing a team of 3 junior sales consultants and fostering strong relationships with stakeholders.

Mumbai Area, India

• Spearheaded the development of a new 'Lead to Cash' process, training, and onboarding platform. This initiative led to an impressive 40% reduction in contract creation and approval time, while enhancing the sales training process.• Conducted comprehensive market research and drafted consumer surveys to collect valuable feedback on company product range. Presented the findings to the project board, resulting in significant functional and quality improvements across 3 major products.• Leveraged Excel to build data visualizations for business unit KPIs, effectively streamlining manual reporting and saving 3 hours per week.

Pune Area, India

• Played a key role in optimizing network performance and reliability by maintaining hardware and software, promptly resolving technical issues, and ensuring seamless system availability for users.• Demonstrated exceptional skills in identifying and addressing 10+ network vulnerabilities, bolstering infrastructure security. Received team appreciation and recognition award for these contributions.• Conducted monthly capacity and resource planning for network systems, providing valuable insights through analytics reports on network performance and changes.

Project Management

https://www.credential.net/c983a2e6-b65d-4a8a-8e95-13d0df09b2a0

Master Of Business Administration (M.B.A.), Marketing & Finance

Engineer’S Degree, Electrical & Electronic Engineering