Siddhartha Bhattacharjee Email & Phone Number
Who is Siddhartha Bhattacharjee? Overview
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Siddhartha Bhattacharjee is listed as Senior Consultant and Project Manager at Ernst & Young Global Consulting Services, a company with 371494 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Siddhartha Bhattacharjee.
Siddhartha Bhattacharjee previously worked as Senior Consultant/Project Manager at Ernst & Young Global Consulting Services and Project Analyst at American Express. Siddhartha Bhattacharjee holds Bachelor Of Science - Bs, Bio Chemistry from Gauhati University.
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About Siddhartha Bhattacharjee
With over 16 years of rich experience in leading projects and driving operational excellence in the BFSI sector, I excel in leveraging business strategy, Lean Six Sigma & Agile methodologies, and customer service optimization to deliver exceptional results. My expertise lies in Agile Project Management, Stakeholder Engagement, Risk Management, Change Management, Process Transition and Transformation, Process Mapping, Robotics Process Automation and Business Analysis, among others.Key Skills and Competencies: Project ManagementLean Six SigmaBusiness StrategyOperational ExcellenceAgile Project ManagementStakeholder ManagementRisk ManagementBusiness AnalysisSolutioningRequirement GatheringProcess Mapping & ModellingProcess Excellence & Quality AssuranceRoot Cause AnalysisDigital MarketingData AnalysisChange ManagementClient Relationship ManagementContinuous ImprovementTeam LeadershipTechnology IntegrationMetrics OptimizationPROJECTS DELIVERED : 1) Spearheaded the development of an Operating Model for a Leading UK based bank in Global Procurement, enhancing stakeholder relationships and aligning services with future needs.2) Led transition from conceptualization to implementation, effectively executing a comprehensive travel program for a prominent UK-based bank across 48 countries worldwide.3) Conducted as is evaluation of a Hong Kong based bank for Payroll process to optimize payroll activities across 13 locations, performed qualitative analysis to provide an optimal solution and created Target Operating Model for Business to Outsource Payroll to India Managed Services to achieve OPEX savings of a significant amount4) Identified a critical pain point within the mortgage process of a prominent UK-based bank and delivered tailored solutions leveraging robotics automation5) Led the establishment of a Market Risk Team in India for a Hong Kong based bank, evaluating offshore work feasibility and devising a roadmap for implementation.6) Successfully executed over six Lean Six Sigma Black Belt projects, yielding significant improvements and meeting customer expectations across various metrics. These projects have focused on enhancing key performance indicators such as Total Dollars Collected, Average Handling Time (AHT), Right Party Contact Rate, Quality Score, Defect Reduction, and Customer Satisfaction (CSAT) scores, while concurrently minimizing customer complaints.
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Siddhartha Bhattacharjee work experience
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Senior Consultant/Project Manager
CurrentWith a proven track record of leadership and project delivery, I have played instrumental roles in driving transformational initiatives across various sectors, particularly within the BFSI domain. Highlights of my career include spearheading the development of operating models for global procurement, executing comprehensive travel programs across multiple.
Project Analyst
As a Project Analyst, I was tasked with spearheading Six Sigma improvement initiatives aimed at optimizing dollar collection processes, reducing defects, minimizing cycle times, and enhancing Average Handling Time (AHT) to generate cost savings for the organization. In this role, I provided leadership and direction to drive impactful improvements across.
Lead Credit Analyst
As a lead credit analyst, my responsibilities encompassed not only delivering exemplary performance personally but also fostering a high-performance culture within my team of 8 credit analysts. This entailed ensuring that each team member consistently met monthly targets and adhered meticulously to all required compliance guidelines
Credit Analyst
In my capacity as a credit analyst, I focused on collection of credit card debts for the first party collection process by following all the collection best practices, meeting the defined metric set by the process and consistently delivering exceptional performance.
Subject Matter Expert
In my role as a subject matter expert, I took ownership of my performance while also actively contributing to the process training program. This included providing support to ensure individuals successfully completed certification and transitioned to the production floor.
Analyst
As an analyst, my primary focus involved the collection of credit card debts within the first-party collection process for different past due segments. I diligently adhered to industry best practices, met predefined metrics set by the process, and consistently delivered exceptional results.
Colleagues at Ernst & Young Global Consulting Services
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Sem Putman
Colleague at Ernst & Young Global Consulting ServicesThe Randstad, Netherlands, Netherlands
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Ones Hizi
Colleague at Ernst & Young Global Consulting ServicesTunisia, Tunisia
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Aidan Johnston
Colleague at Ernst & Young Global Consulting ServicesEl Cajon, California, United States, United States
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Carlos L.
Colleague at Ernst & Young Global Consulting ServicesBladensburg, Maryland, United States, United States
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Nikos Stavrou
Colleague at Ernst & Young Global Consulting ServicesRafína, Attiki, Greece, Greece
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Pradeepkumar Deva
Colleague at Ernst & Young Global Consulting ServicesHyderabad, Telangana, India, India
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Faraaz Khan
Colleague at Ernst & Young Global Consulting ServicesBengaluru, Karnataka, India, India
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Liam Carter
Colleague at Ernst & Young Global Consulting ServicesLeeds, England, United Kingdom, United Kingdom
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Ilyas Mailibayev, Cisa, Pmp
Colleague at Ernst & Young Global Consulting ServicesSan Jose, California, United States, United States
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Naveen Khandelwal
Colleague at Ernst & Young Global Consulting ServicesSouth Delhi, Delhi, India, India
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Siddhartha Bhattacharjee education
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Gauhati University
Frequently asked questions about Siddhartha Bhattacharjee
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What company does Siddhartha Bhattacharjee work for?
Siddhartha Bhattacharjee works for Ernst & Young Global Consulting Services.
What is Siddhartha Bhattacharjee's role at Ernst & Young Global Consulting Services?
Siddhartha Bhattacharjee is listed as Senior Consultant and Project Manager at Ernst & Young Global Consulting Services.
Where is Siddhartha Bhattacharjee based?
Siddhartha Bhattacharjee is based in Gurugram, Haryana, India while working with Ernst & Young Global Consulting Services.
What companies has Siddhartha Bhattacharjee worked for?
Siddhartha Bhattacharjee has worked for Ernst & Young Global Consulting Services, American Express, and Aegis Global.
Who are Siddhartha Bhattacharjee's colleagues at Ernst & Young Global Consulting Services?
Siddhartha Bhattacharjee's colleagues at Ernst & Young Global Consulting Services include Sem Putman, Ones Hizi, Aidan Johnston, Carlos L., and Nikos Stavrou.
How can I contact Siddhartha Bhattacharjee?
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What schools did Siddhartha Bhattacharjee attend?
Siddhartha Bhattacharjee holds Bachelor Of Science - Bs, Bio Chemistry from Gauhati University.
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