• Transporting Change request and importing change requests in production.• Configuration of RFC connections to different R/3 servers. • Performing daily health checkups. • Maintaining table space. • Creating and management of Customer Incidents in SAP Service Marketplace and opening of SAP connection. • Applying support packages • Support Patch Upgrade. • Kernel Upgrade • Host agent upgrade • SNOTE Implementation. • Monitoring Database & Operating system monitoring.• Performing client copies like local client copy, remote client copy and client export and import. • ABAP Dumps , System Logs Monitoring, Administration & Maintenance. • Update Records Management • Batch input monitoring • License management.• Registering Developer Key and Object Key on SAP support portal.

• Working in Aetna Administrative Services a provider suite of applications as an Application Support Engineer.• Working closely with business and Application Development team to gather requirements on system Break-fix and related, development work. Supported complex provider issues related to interfacing applications like Member, Billing, Claim etc.• Worked as a developer to provide code fix and enhancement, testing the requirements in a QA region and document creation, change management workflow and communication with business.• Used DB2, SQL, QMF for data analysis, Critical report generation for audit/compliance related activities and resolving data integrity issues, identifying the value, documenting, and prioritizing business requirements.