Product Manager
CurrentResponsible for "Settlement Manager" and "RSVA Risk Manager" products which bring 70% of Utilismart Corporation's revenue. These products serve small, medium, and large utilities in Ontario, USA, and Jamaica to settle with government bodies amounting to millions of dollars every month. In a beautiful space between developers, designers, Operations, IT, and external and internal stakeholders. Always delivering value to customers.- Responsible to update the product with mandatory regulatory requirements from Ontario Energy Board (OEB) and Independent Electricity System Operator (IESO). - Championed implementation of mandated RSS (Replacement of Settlement System) project by IESO.-Leading the ongoing changes introduced by IESO in Market Renewal Program (MRP) Initiative, which is set to revamp the electricity landscape in Ontario for foreseeable future. - Customer Empathy | Customer Interviews | Stakeholder Management | Product Management | Product Marketing | Design- Carving and implementing Value added features to boost our North Star metric.