Customer Service Representative
CurrentProvided exceptional customer serviceAdeptly resolving inquiriesFinalized customer rental agreements Conducted meticulous vehicle inspectionsManaged on-site damage collections with precision and efficiency.Effectively boosted damage collections and significantly decreased instances of missed damages, leading to a noticeable reduction in losses attributed to such oversights.Ensuring the prompt reporting of any missed damages to management and compile comprehensive… Show more Provided exceptional customer serviceAdeptly resolving inquiriesFinalized customer rental agreements Conducted meticulous vehicle inspectionsManaged on-site damage collections with precision and efficiency.Effectively boosted damage collections and significantly decreased instances of missed damages, leading to a noticeable reduction in losses attributed to such oversights.Ensuring the prompt reporting of any missed damages to management and compile comprehensive station reports to uphold an organized inventory.Excelled in creating detailed reports and meticulously recording major damages. Additionally, I proficiently manage communication with customers via email to address damage charges, facilitating the closure of contracts and ensuring accurate invoicing.Overseeing inventory returns, skillfully rearranging space to accommodate incoming vehicles.Proactively ensuring smooth operational functions and alleviates workload for subsequent shift staff..Collaboration directly with managers and supervisors to ensure seamless coordination. Show less