Sidnei Alves De Lima Filho Email & Phone Number

Cluj-Napoca, Cluj, Romênia

Responsibilities:Johnson & Johnson - New Era Tech, A multinational company focused on delivering exceptional customer experience worldwide, with expertise in finance and IT processes for johnson & johnson J&J Client, providing worldwide Voice support, acting in roles related to Ticket/Incident/Project/3rd Party/Change Management Ticket & Incident Management for world-wide scale users in Voice services;  Scaling of demands within internal teams, partners and carriers;  Assistance on Changes, Projects and other IT-related fields;  Training for newcomings based on ITIL & other frameworks’ premises Queue managerHandling customer inquiries and coordinating administrative and technical support.Monitoring project deadlines and ensuring timely delivery of services.Streamlining processes to improve efficiency and client satisfaction.

São Paulo, Brasil

Key Responsibilities:Specialized in the KOMTRAX satellite system, providing comprehensive support and training to Komatsu distributors across Brazil.Established direct communication channels with Komatsu headquarters in Japan, China, the Philippines, and Pakistan to facilitate seamless collaboration and knowledge exchange.Provided technical assistance to distributors, addressing mechanical issues related to the KOMTRAX satellite system.

São Bernardo Do Campo, São Paulo, Brazil

São Bernardo Do Campo, São Paulo, Brazil

São Paulo

São Paulo, Sp, Brasil

Responsável pela distribuição de processos, contato com clientes e pauta dos advogados

São Paulo E Região, Brasil

Key Responsibilities:Cultivated and maintained strong relationships with non-profit organizations (NGOs) across Greater São Paulo, identifying potential partnerships and collaboration opportunities.Spearheaded the contract negotiation process with NGOs, ensuring mutually beneficial agreements aligned with organizational goals.Served as the primary point of contact for international changemakers, facilitating their arrival, accommodation, and integration into the local community.Strategically allocated changemakers to impactful social projects in Greater São Paulo, matching their skills and expertise with community needs.Provided ongoing support and guidance to changemakers throughout their projects, ensuring their success and fostering a positive impact.

São Paulo E Região, Brasil

Key Responsibilities:Conducted initial screening and introductory meetings with prospective changemakers, assessing their skills, interests, and motivations for volunteering abroad.Provided comprehensive information and guidance to changemakers throughout the application and selection process, ensuring a smooth and supportive experience.Facilitated the placement of selected changemakers into suitable volunteer projects aligned with their skills, interests, and community needs.Maintained ongoing communication with changemakers during their volunteer assignments, offering support and addressing any concerns or challenges they may encounter.Contributed to the development and implementation of volunteer engagement strategies, ensuring the effective recruitment, placement, and support of international changemakers.

Bacharelado, Computer Technology/Computer Systems Technology

Bacharelado, International Relations And Affairs

Activities and Societies: Atleta da A.A.A. de Relações Internacionais da PUC-SP nas modalidades de Handebol e VôleiSegundo Semestre 2016.

Intercâmbio Acadêmico, International Relations And Affairs

Disciplinas: - China Contemporânea; - Dinâmicas da Paz e dos Conflitos; - Estado e Sistemas Políticos; - Marketing; - Sistema Político da.

Mini-Curso, International Relations And Affairs

Mini-Curso de Práticas de Negociações Internacionais pela Ótica de Casos ministrada pelo Diplomata Francisco Figueiredo de Souza

Mini-Curso, International Relations And Affairs

Mini-Curso “Do sionismo à Guerra do Yon Kippur” ministrada pelo Prof. Dr. David Magalhães

Curso De Idioma, Inglês, Foco Em English For Business

Curso Autoinstrucional, International Relations And Affairs, Fgv-Online

Curso Autoinstrucional de 30 horas do Programa de Educação à Distância da Fundação Getúlio Vargas sobre os Fundamentos das Relações.

Curso De Idiomas, Inglês, Grammar Workout Advanced

Curso de aprimoramento de estruturas gramáticas para a língua inglesa – Nível avançado

Curso De Idiomas, Inglês, Business Advanced Conversation

Curso de aprimoramento de conversação em negócios na língua inglesa – Nível avançado

Curso De Idiomas, Inglês, Mainstream Advanced Course 1 (Mac1)

Curso regular de inglês – Nível avançado

Curso De Idiomas, Espanhol