Yulia Sidorova Email & Phone Number

Vienna, Austria

Vienna, Austria

Vienna, Austria

Moscow, Moscow City, Russia

•Ensured planning and controlling of project stages for track&trace process automation. Collaborated with cross-functional teams and stakeholders in customer service, warehousing, manufacturing, logistics, and SAP consulting. Maintained a 93% customer service level by monitoring the content and quality of the pharmaceutical serialization business process•Identified and responded to workflow issues by defining root cause, causing party, and implemented corrective actions and optimal solutions. Tracked and reported the process performance using SAP, Excel, and Tableau. Established a quality control process, resulting in a 68% decrease in the number of quality issues•Identified new opportunities to optimize track&trace workflow and their impact on business processes. Translated insights and data into strategic recommendations to improve and add value to supply chain processes. Reduced the number of failed reports in SAP ATTp by 28%•Established a continuous improvement process in performance of external partners in safety, quality, and delivery. Supervised and directed the 3 PL providers and manufacturing sites, managed to decrease stockout costs by 13% and increase the number of accurate records of shipments by 15%•Participated in enhancement discussions, user stories design and enhancements implementation control in SAP ATTp. Reported flow design for new business models (MAH changes, NPIs etc.). Developed and validated SOPs and Working Instructions

•Assisted in completing the customs clearance procedures to release the arrived shipments which translated to a customer satisfaction rating score of 96%•Prepared the original documents and payments receipts for each cleared shipment achieving the minimum error rate in the department•Collaborated with customs clearance and logistics teams to identify incidents and emergencies in the company’s workflow

•Managing internal and external correspondence on behalf of the head of the organization•Assisted with daily time management. Coordinated appointments and schedule meetings•Developed reports, documents, and presentations in Word and PowerPoint

•Took part in the development of the investment project “International multi-functional hotel complex "LOTOS"•Developed the marketing part of the Project's business plan

Master Of Arts - Ma, International Management & Leadership, German Grade 1.93

Master's thesis topic: "Industry 4.0 technologies in the Supply Chains of Selected European Fashion Companies".

Bachelor Of Arts - Ba, Logistics, Materials, And Supply Chain Management, Cgpa 7.7

Activities and Societies: I attended several open additional courses: International and national security challenges (April 2017-June.