Sidra Faisal Chanda Email & Phone Number

Al Nahda, Dubai, United Arab Emirates

✔ Worked on a comprehensive program that expanded the cross-selling opportunities for representatives.✔ Organized the sales floor into departments that created greater efficiency.✔ Achieve target month on month basis for all products (PF, CC & AF) ✔ Daily call target has to be achieved. ✔ Fully command on Finnone, CRM & iFlex. ✔ Contacting potential or existing customers to inform them about product and services. ✔ Asking questions to understand customer needs and… Show more ✔ Worked on a comprehensive program that expanded the cross-selling opportunities for representatives.✔ Organized the sales floor into departments that created greater efficiency.✔ Achieve target month on month basis for all products (PF, CC & AF) ✔ Daily call target has to be achieved. ✔ Fully command on Finnone, CRM & iFlex. ✔ Contacting potential or existing customers to inform them about product and services. ✔ Asking questions to understand customer needs and requirement and close sales ✔ Process application on timely and same as to update customer ✔ Go to extra miles to achieve monthly target Show less

Dubai

✔ Checking the application of credit card and verifying the application.✔ Solving any queries and problems of customers.✔ Entering the documents data into bank’s system (App Smart).✔ Trying for maximum approvals & updating the banks system. As a Credit Officer: ✔ Working with Credit on daily basis for Approval and declined customers.✔ Engaged with Credit Analyst for customer CPV and other documentation. ✔ Working closely on month End with credit teams for smooth… Show more ✔ Checking the application of credit card and verifying the application.✔ Solving any queries and problems of customers.✔ Entering the documents data into bank’s system (App Smart).✔ Trying for maximum approvals & updating the banks system. As a Credit Officer: ✔ Working with Credit on daily basis for Approval and declined customers.✔ Engaged with Credit Analyst for customer CPV and other documentation. ✔ Working closely on month End with credit teams for smooth closing.As an OHI Champion for (2016 & 2018):✔ I got selected for OHI champion for 2 years, worked closely with HR for the Sales department, arranging Team Building activities.✔ As a OHI champion (Organizational Health Index) for the department, I am taking care of HR related issues, trying to create a good environment on the floor and mentoring the staff and also worked with HR very closely. Show less

✔ Direct reporting to CFO. ✔ Make Travelling arrangement for Chief Financial officer and EVP’s.✔ Arrangement & room reservation for meeting, IDP’s session.✔ Attend EMT’s (External Management trainee) meeting bi-annually. ✔ Working experience of ERP Accounting system (Oracle Financial).✔ Reimbursements of all Finance executive allowances.✔ Verifying and ensuring timely payment to suppliers and service providers like raw material suppliers, transport companies… Show more ✔ Direct reporting to CFO. ✔ Make Travelling arrangement for Chief Financial officer and EVP’s.✔ Arrangement & room reservation for meeting, IDP’s session.✔ Attend EMT’s (External Management trainee) meeting bi-annually. ✔ Working experience of ERP Accounting system (Oracle Financial).✔ Reimbursements of all Finance executive allowances.✔ Verifying and ensuring timely payment to suppliers and service providers like raw material suppliers, transport companies, administrative, MIS, Marketing, sales, HR, import department bills. ✔ Supervise the maintenance of all accounting systems including Payroll, Payment of Accounts Payable, assessment of Accounts Receivable and recoverable.✔ Verifying and ensuring timely payment of duties and taxes for the release of imported material from custom. Show less

✔ Perform outbound calls related with Service & Quality on behalf of various of clients to resolve customer queries, complaints and feedbacks.✔ Perform serveral surveys in term of clinet requirment and Managing the reports.✔ To verify the customer’s credentials for their asset and liabilities management.✔ To explain the product(s) to the customer’s and satisfy them up to their needs and requirements.✔ To assist the customer in their financial investments and decision… Show more ✔ Perform outbound calls related with Service & Quality on behalf of various of clients to resolve customer queries, complaints and feedbacks.✔ Perform serveral surveys in term of clinet requirment and Managing the reports.✔ To verify the customer’s credentials for their asset and liabilities management.✔ To explain the product(s) to the customer’s and satisfy them up to their needs and requirements.✔ To assist the customer in their financial investments and decision making.✔ Operations on CMS, CRM, regarding activating and de-activating of debit cards and to monitor the financial discrepancies caused by mal-functioning or by fraudulent activity.✔ Managing data of Service Requests, Debit Card Maintenance, Complaints, Day End Reports, and Daily Agenda etc✔ Managing MIS's on daily basis and making finilazed reports of surveys. Show less

United Arab Emirates

✔ Maximizing products sales to reach set targets by probing customer needs.✔ Implement the detailed sales plans to achieve his target. ✔ Planning daily calls and visits to ensure achievement against targets. ✔ Promoting the bank’s services and products through direct and cross selling to achieve the bank’s goals and increase its market share in those products. ✔ Maintain the relationship with the customers and work constantly on improving it, and ensure that service quality… Show more ✔ Maximizing products sales to reach set targets by probing customer needs.✔ Implement the detailed sales plans to achieve his target. ✔ Planning daily calls and visits to ensure achievement against targets. ✔ Promoting the bank’s services and products through direct and cross selling to achieve the bank’s goals and increase its market share in those products. ✔ Maintain the relationship with the customers and work constantly on improving it, and ensure that service quality exceeds customers’ expectations and fulfils their needs on a level that ensures preserving those customers. Show less

United Arab Emirates

✔ Handling all documents pertaining to the Human Resource Department. ✔ Preparing Normal and Emergency vacation applications and Sick leave and Local Leave applications. ✔ Authorization of Travel arrangements and ticket bookings. ✔ Creating and maintaining databases for visa status and progress.✔ Handling incoming job applications and Office Management ✔ Preparing all staff attendance on Daily Basis using Attendance Software.

Pakistan

✔ Handling all documents pertaining to the Human Resource Department. ✔ Preparing Normal and Emergency vacation applications and Sick leave and Local Leave applications. ✔ Authorization of Travel arrangements and ticket bookings. ✔ Creating and maintaining databases for visa status and progress.✔ Handling incoming job applications and Office Management ✔ Preparing all staff attendance on Daily Basis using Attendance Software.

Bachelor Of Commerce (Bcom), Banking And Financial Support Services

Activities and Societies: Specialization in Accounts & Management

Intermediate In Commerce (I. Com)