Organized and coordinated office operations, including file management, supply ordering, and equipment maintenance, resulting in improved efficiency.Drafted and edited documents, reports, and presentations, demonstrating strong attention to detail and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Implemented efficient record-keeping systems, both digital and physical, to streamline information retrieval and enhance data organization.Collaborated with… Show more Organized and coordinated office operations, including file management, supply ordering, and equipment maintenance, resulting in improved efficiency.Drafted and edited documents, reports, and presentations, demonstrating strong attention to detail and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Implemented efficient record-keeping systems, both digital and physical, to streamline information retrieval and enhance data organization.Collaborated with cross-functional teams to support projects and initiatives, fostering effective communication and teamwork.Supported colleagues with ongoing projects, contributing to a positive and productive work environment.Maintained confidentiality of sensitive information and always adhered to company policies and procedures.Demonstrated adaptability by quickly learning and implementing new software and technologies to support new and ongoing projects. Show less

Executed administrative tasks for Student Accounts using MS Word, Excel, and Banner that resulted in reduced workloadGained on the job training on the Accessibility for Ontarians with Disabilities Act and developed a thorough understanding to provide excellent client service and prevent any barriersManaged and prioritized email inbox in a time efficient manner while tracking and supporting the communication in a fast-paced environmentAnalyzed student account information to verify… Show more Executed administrative tasks for Student Accounts using MS Word, Excel, and Banner that resulted in reduced workloadGained on the job training on the Accessibility for Ontarians with Disabilities Act and developed a thorough understanding to provide excellent client service and prevent any barriersManaged and prioritized email inbox in a time efficient manner while tracking and supporting the communication in a fast-paced environmentAnalyzed student account information to verify holds, or verify student account charges or verify tuition/ bursary/ OSAP related specifics upon inquiries Show less

Assist customers with dressing room; brought outfits in different sizes and offered outfit suggestions resulting in higher satisfaction ratio in customer surveys.Operate cash, and processed debit, credit and gift card transactions.Organize clothes by folding and made display area neat and cleanProvide training and information about the store policies and requirements to new hires to ensure smooth transition of employees.Perform audits on cash registers to balance and provided… Show more Assist customers with dressing room; brought outfits in different sizes and offered outfit suggestions resulting in higher satisfaction ratio in customer surveys.Operate cash, and processed debit, credit and gift card transactions.Organize clothes by folding and made display area neat and cleanProvide training and information about the store policies and requirements to new hires to ensure smooth transition of employees.Perform audits on cash registers to balance and provided change to maintain required cash float. Show less

Developed strong product knowledge of Coach's luxury handbags, accessories, and apparel to effectively assist customers and drive sales.Provided exceptional customer service by greeting and engaging with every customer, understanding their needs, and recommending appropriate products to meet their preferences.Achieved and consistently exceeded monthly sales targets by employing effective sales techniques and upselling strategies, resulting in a 15% increase in personal sales over the… Show more Developed strong product knowledge of Coach's luxury handbags, accessories, and apparel to effectively assist customers and drive sales.Provided exceptional customer service by greeting and engaging with every customer, understanding their needs, and recommending appropriate products to meet their preferences.Achieved and consistently exceeded monthly sales targets by employing effective sales techniques and upselling strategies, resulting in a 15% increase in personal sales over the past year.Resolved customer inquiries and concerns promptly and professionally, fostering positive relationships and ensuring customer satisfaction.Actively participated in seasonal promotions and events to maximize sales opportunities and promote brand loyalty among customers. Show less