* Created a welcoming atmosphere for clients by providing excellent customer service.* Identified and addressed all negative feedback to make steps into improving future experience. * Stayed knowledgable on new products and services to create business plans to drive up sales. * Kept up to date with marketing strategies and skills to connect to potential customers* Followed and complied with State Board rules and regulations to maintain a clean and healthy work space. * Attend to clients by introducing adjustments to products and services to fit their specific concerns and needs.

* Ensured all health and safety regulations were being followed to keep customers satisfied * Handled and resolved complaints to building strategies for improving the overall customer experience and maintain loyalty* Conducted weekly meetings with staff to review objectives, goals and performance reviews.
* Helped train new employees in proper use of equipment, customer service techniques and product knowledge.
* Monitored sale figures to plan strategies on how to increase revenue. * Planned team building activities for staff members to help create healthy and stronger relationships within the team.
* Managed and created content on salons social media account to stay connected with potential customers.* In charge of inventory orders, monitoring shelf stock and expenses to help salon run efficiently.

* Kept a friendly and warm environment. * Worked the front desk (answering phones, scheduling clients, taking payments, and helped walk ins). * Helped to keep Spa up to date with State Board standards. * Communicated goals and deadlines to new team members to keep spa running efficiently.* Personalized each clients experience to help build a strong and healthy relationship. * Customized facial treatments for each individual clients to address specific skin concerns. * Stayed knowledgeable and up to date with ingredients that are best for each clients skin type.

* Established and maintained positive relationships with each customer. * Kept a comprehensive knowledge of each appliance, to help with purchasing appliances that matched their needs and budget. * In charge of following up with each sale to confirm satisfaction with delivery and set-up. * Respected and resolved all complaints to ensure customers satisfaction. * Tracked sales and status report to help plan and generate continues revenue.

* Kept customers satisfied by providing exceptional customer service.* Provided warm and professional manner with each interaction in person and on the phone. * Managed traffic by providing accurate wait times and taking ToGo Orders. * Observed guests needs throughout the dining experience to ensure they receive high-quality service.* Resolved complaints to ensure loyalty and customer retention.

* Created a quality experience for customers by helping them select the movie and seating of their choice. * Helped maintain business standards by ensuring theater cleanliness. * High attention to detail. * Led kitchen staff in cooking food for customers that adhere to the theater quality and safety standards. * Prepped ingredients each day before close to help the kitchen run efficiently for the next day.