Small business ownerSold life and health insurance policies in South Dakota, Iowa, and NebraskaAssisted clients with all claims and questionsPerformed duties on computer programs such as: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Aflac SNG softwareAcquired a strong network with small business owners in the tri-state regionAchieved Top Account Opener in my sales region

Performed a variety of administrative tasks including: typing, billing, data entry, scanning, processing mail, and filingAided on local and out of town transfersComposed and finalized death notices and obituariesPerformed minor and major preparation tasks including: embalming, restoration of features, cosmetics, dressing, and casketingOrchestrated visitations at funeral home and funeral servicesConsulted with multiple families for pre-need arrangements and at-need arrangements

Obtained death certificates from the Register of DeedsPerformed janitorial duties including: washing cars, lawn work, and snow removalExecuted tasks that were necessary for services held at funeral home and churches. Tasks include: placement of flowers and picture boards, overseeing the register books, distributing service folders, and driving the funeral coach to the church and cemeteryIllustrated and reviewed all death notices, obituaries, and information regarding upcoming servicesAssisted in making funeral arrangements and sales of funeral merchandise alongside licensed funeral directorPerformed minor and major preparation tasks including: embalming, restoration of features, cosmetics, dressing, casketing, and crematingOperated crematorium and carried out all tasks during cremation process

Performed all of the MEM software for all services at the funeral home. Assisted with visitations and funerals held at the funeral home. Tasks include: aiding with register books, distributing prayer cards, placement of picture boards and floral arrangements, and maintaining cleanliness in lounge during services. Observed and assisted licensees with dressing, casketing of deceased, as well as other preparations within state regulations. Maintained the preparation room at OSHA standards at all times by cleaning and organizing weekly. Lead evening prayers and communicate instructions for following day of funeral to family and guests. Received and documented initial notification telephone calls, as well as office calls during the day. Obtained death certificate information; processed necessary documents as needed.

Assisted licensees with embalming, as appropriate and keeping within state regulations.Operated crematorium. Filled assigned urns and documented in files. Assisted with visitations and helped funeral directors with funeral services. Supervised parking arrangements and maintained order for smooth transitions. Performed various errands relating to processing death certificates and other related documents. Assisted licensees with removals. Delivered cremated remains to other funeral home locations. Maintained cleanliness of funeral home, grounds, and preparation room.Received and documented initial notification telephone calls, as well as office calls during the day.