Comprehensive administrative support for seamless spa operations. Handles sensitive client data, schedules, and inventory with meticulous care.Streamlines daily workflows to keep estheticians and clients fully satisfied. Manages influencer programs and social media campaigns to build brand visibility.Maintains immaculate spa conditions and leverages Vagaro software to facilitate bookings, sales, and product fulfillment.Collaborates closely with the Washington Wizards Dance Team Coach and Dancers to ensure smooth coordination of all activities prior to games and or events

Centralized Room Management: Efficiently handle VIP assignments, weekly room reports, and coordinate with Housekeeping to ensure smooth operations.Seamless Communication: Maintain constant communication with Front Office, Housekeeping, and other departments to keep room status updated and reservations accurate.Guest Experience Optimization: Facilitate room amenity deliveries and provide front desk coverage to deliver exceptional guest service.Reporting and Oversight: Prepare and distribute timely daily reports to key stakeholders, ensuring transparency and data-driven decision-making.PBX Integration: Seamlessly manage internal and external calls, ensuring efficient communication across the hotel.With its robust functionality and user-friendly interface and empowers hotel staff to deliver a consistently exceptional guest experience.

Greet guests with genuine warmth and gratitude to set the tone for an exceptional experience.Efficiently manage the check-in and check-out process, ensuring a seamless transition.Meticulously update guest accounts and handle payments with the utmost care and accuracy.Anticipate guest needs and promptly address any issues or concerns that may arise.Verify guest information, issue room keys, and provide directions to make their stay comfortable.

The driving force behind the seamless daily operations of One80 salon. Providing exceptional industry knowledge and proficiency in salon management software like Millennium, DemandForce, and Meevo. Ensured the smooth flow of client scheduling, servicing, pre-booking, and check-out.Coordinating consultations, trials, and events while effectively supporting both One80 salons’ staff and clients to maintain efficient and timely schedules. Expertly sell and upsell products, retail, and services.Leveraging my hiring and training expertise, playing a crucial role in building and maintaining a cohesive, high-performing front desk team. Obtained authorization to manage petty cash, make bank deposits, and place inventory orders.The heart of my responsibilities lies a deep commitment to One80 salons’ client satisfaction. Handled client concerns with the utmost priority, while also fostering strong relationships with both One80 salon staff and clients. With my multi-tasking skills and seamless communication across multiple phone lines, I've ensured that every client inquiry is met with professionalism and efficiency.

The backbone of Capital Waxing Salon being responsible for seamlessly coordinating the daily flow and ensuring a positive experience for Estheticians, Salon Stylists and Nail Technicians.- Maintaining a clean, safe, and organized work environment- Operate point-of-sale systems and handled all guest financial transactions- Managed petty cash and balance cash drawers- Assisted with hiring and training of new employees - Monitor and maintain inventory of back bar, retail, office, and cleaning supplies- Process accounting transactions and manage client/vendor communicationsHaving a keen eye for detail and exceptional multitasking abilities, kept everything running smoothly behind the scenes. My efforts directly contributed to the overall success and growth of Capital Waxing Salon

Streamlined the customer experience from start to finish:- Effortlessly schedule appointments to keep operations running smoothly- Showcase expertise in salon hair care from brands including Salon Cielo, Kerastase, Design Essential, Moroccan Oil, products to recommend the perfect solutions- Promote additional services and products to enhance guest satisfaction- Maintain a clean, organized, and safe work environment- Expertly handle point-of-sale transactions and financial data- Monitor and report on weekly employee performance

Served clients throughout their visit, handling essential tasks with efficiency and precision.From shampooing and hair color applications to managing product inventory and maintaining salon cleanliness. Maintained every aspect of the salon experience is meticulously managed, allowing your Aveda stylists and Estheticians to concentrate on delivering beyond exceptional service. Elevated salons productivity and client satisfaction with being a versatile, all-in-one assistant.

Demonstrated Interpersonal Mastery and Uncompromising DiscretionMeticulous attention to every detail, ensuring seamless operations.Efficiently manage communications, from email to call handling.Effortlessly plan and coordinate travel arrangements and events.Leverage Microsoft Office expertise to streamline administrative tasks.Cultivated trusted relationships with high-profile clientele.

Comprehensive intern training program to ensure adherence to best practices for critical office procedures.Meticulous record-keeping of all inventory and assets to maintain full visibility and control.Dedicated support for customer onboarding, including file preparation, account management, and responsive communication.Seamless front desk coverage, package handling, and administrative assistance to streamline daily operations.Exceptional customer service skills to deliver a positive experience for clients and stakeholders.Wide-ranging expertise across data management, receptionist duties, research, and more to drive organizational efficiency.

- Assisting with accounts payable operations to ensure accurate financial management- Enrolling new families and maintaining personal data for 10 children across infant to elementary school ages- Arranging outings and chaperoning children to guarantee their safety during trips- Providing administrative support, such as receptionist duties and filing/organizing confidential student records- Helping children with homework and snack time, ensuring their needs were metMy diverse responsibilities showcases my commitment to creating a nurturing, well-organized environment for the children in my care. This hands-on experience has equipped me with a well-rounded skill set in childcare administration and direct student support.