Customer Service Specialist
Current- Assess each account and take the appropriate actions necessary to obtain complete adjudication of the patients claim.
- Collect on government, Medicare, Medicaid, Worker’s Compensation, and commercial insurance and patient balances.
- Following up on claim status, resolving denials & rejections, re-billings, re- submitting claims, & filing appeals.
- Posting insurance and patient payments.
- Obtaining insurance verification, precertification, and authorization via phone andonline insurance payer portals.