Customer Service Specialist
CurrentAssess each account and take the appropriate actions necessary to obtain complete adjudication of the patients claim.• Collect on government, Medicare, Medicaid, Worker’s Compensation, and commercial insurance and patient balances.• Following up on claim status, resolving denials & rejections, re-billings, re- submitting claims, & filing appeals.• Posting insurance and patient payments.• Obtaining insurance verification, precertification, and authorization via phone andonline insurance payer portals.