Product manager @RWITL. Experienced in complex software requirement gathering, documenting, testing, implementing and training all with the aim of maximising customer usability and business profitability.Over 20 years experience in the financial services industry, most recently working as Product Manager and Business Analyst for one of the leading providers of general insurance technology solutions.Excellent Business Analyst skills and have proposed and documented solutions for large and/or complex business areas. This includes business requirements, functional specifications, user stories, use cases, release notes and testing strategies.Experience of working with agile and waterfall methodologies alongside large UK and offshore development centres.Experienced in coaching and mentoring Business Analysts to develop a highly motivated, talented, successful team responsible for delivering high quality functional specifications.Managed and delivered pre and post sales workshops, user groups, focus groups and training sessions to internal and external users as well as third party communities.Capable user of Microsoft Office packages including Visio I also have a working knowledge of Microsoft Team Foundation Server and Trello for creating user stories within a project team.I'm highly motivated and adaptable to the challenges of working in a busy financial services industry.