Siful Islam Email and Phone Number
Siful Islam work email
- Valid
Siful Islam personal email
Hi! My name is Siful, but you can call me Saiful.At the moment, I am employed as a technical support engineer at eFoli. Customer assistance, technical support, technical documentation, HTML & CSS, manual testing, and API testing are among my specialties.My background is technological, having a Bachelor's degree in Computer Science and Engineering from BRAC University. I am eager to learn new things and am open to new opportunities. I feel that by improving my skills, knowledge, and perspective, I can benefit both society and the organization.
-
Solutions EngineerM2Sys Technology Jan 2024 - PresentDhaka, Bangladesh -
Senior Technical Support EngineerEfoli Jan 2023 - Dec 2023Mirpur, Dhaka, BangladeshI have gained a deep understanding of software systems and troubleshooting techniques. I have developed strong analytical and problem-solving skills, which are essential for identifying and resolving software defects. Additionally, my expertise in expressing technical knowledge to customers has improved my ability to express complex concepts simply and clearly.Furthermore, I am committed to acquiring any new skills needed to succeed in this position on my own. Recently, I am… Show more I have gained a deep understanding of software systems and troubleshooting techniques. I have developed strong analytical and problem-solving skills, which are essential for identifying and resolving software defects. Additionally, my expertise in expressing technical knowledge to customers has improved my ability to express complex concepts simply and clearly.Furthermore, I am committed to acquiring any new skills needed to succeed in this position on my own. Recently, I am learning about testing and I do some manual tests and create test reports also in my current company. My manual testing expertise has given me a good foundation in software quality assurance requirements. I am well-versed in a variety of testing approaches and have carried out extensive test cases to assure the dependability and performance of software products.I am capable of: - Manual Testing- API Testing- Performance Testing- Load Testing- Test case writing- Test design- Creating Test Reports- Analyzing Test Reports- Finding Products bugs and updating the developer team - Analyzing products- Test executionApart from this:- Managing team - Give training for customer support - Worked as a team with a developer and designer- Managing projects- Creating projects ideas- Researching the market for the next ideas - Technical work with the client - Do live meetings with clients and understand their problems and provide them with a possible solutionand many more.Moreover, I have a strong eye for recognizing possible flaws before they affect end users.Achievement:** Successfully test a new feature and update the app** Test web-related issues and update the developers** Finding major issues inside the app and update to the management team. Show less -
Technical Support EngineerEfoli Dec 2021 - Jan 2023Mirpur, Dhaka, BangladeshMy expertise in expressing technical knowledge to customers has improved my ability to express complex concepts simply and clearly. Furthermore, I have gained extensive experience in attending live calls of customers, managing and understanding their queries, and giving them a possible solution based on their queries. Apart from this, I have been accountable for: - customizing existing themes using HTML and CSS, - creating technical documentation, - troubleshooting, -… Show more My expertise in expressing technical knowledge to customers has improved my ability to express complex concepts simply and clearly. Furthermore, I have gained extensive experience in attending live calls of customers, managing and understanding their queries, and giving them a possible solution based on their queries. Apart from this, I have been accountable for: - customizing existing themes using HTML and CSS, - creating technical documentation, - troubleshooting, - managing projects, - project planning, - managing multiple tasks, - analyzing and reporting product defects, - and creating support docs and videos as per client requirements. Achievement:**Being a proactive and quick learner, in my present company after knowing about the apps, I gained several customer reviews for providing good customer support and guiding clients through the features. Show less -
StudentShikhbe Shobai - #শিখবেসবাই Jun 2019 - Nov 2019Dhaka, Bangladesh
Siful Islam Education Details
-
Computer And Information Sciences And Support Services
Frequently Asked Questions about Siful Islam
What company does Siful Islam work for?
Siful Islam works for M2sys Technology
What is Siful Islam's role at the current company?
Siful Islam's current role is Solution Engineer at M2SYS || Former Sr. Technical Support Engineer at eFoli || QA (Quality Assurance) || Project Management || SaaS || Customer Service.
What is Siful Islam's email address?
Siful Islam's email address is si****@****oli.com
What schools did Siful Islam attend?
Siful Islam attended Brac University.
Who are Siful Islam's colleagues?
Siful Islam's colleagues are Taushik Hossain, Caciana Honorio, Shuvasish Joy, Shoaib Hasan, Rodgers Muhadi, Tasmi Tamanna Erin, Larissa Biss.
Not the Siful Islam you were looking for?
-
-
Siful Islam
Ceo Project Planner || Business Developer || Business Analyst || Concept Creator || Skilled Engineers & General Officers Supplier & Hr Consultant || Forensic Delay Analyst || Construction Problem Solver ||Dhaka, Bangladesh -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial