Client Services Director
CurrentAs an agency leadership team member and director of client services, a lead a team of B2B marketing specialists focussed on delivering commercial outcomes for global life science brands including early stage biotech and pharma businesses, lab equipment manufacturers, and contract research and manufacturing organisations. Blending customer and competitor insight with market intelligence and strategic planning, we deliver impactful creative communications that build awareness, engage customers and generate leads across earned, owned and paid channels. Responsible for leading both account / project management and delivery teams, I am accountable for the profitable delivery of client projects, onboarding and developing client accounts, nurturing senior level client relationships, winning new business, and helping to shape agency business strategy.