Silje Storsand Ustad Email & Phone Number

As Country HR Manager for Pipelife Norway, I'm responsible for aligning the HR agenda with corporate goals and supporting employee life-cycle processes, from hire to retire. Key responsibilities include organizational and leadership development, succession planning, learning and development, and more, thus aiming to enhance employee productivity and engagement. The role also involves managing recruitment, absence follow-up, employee relations, and trade union interactions, ensuring compliance with all local policies. In addition, I have a role in maintaining operational integrity, tracking and analysing relevant HR data and KPIs, and promoting a diverse and inclusive workplace.

Støren, Sør-Trøndelag, Norway

Working as Human Resource Advisor at Norsk Kylling og Hugaas Rugeri AS in Orkanger. As part of the HR department, I served the company’s employees and management in a wide range of HR and strategic topics. Norsk Kylling AS had in this period been through a reorganizational process with the building of the new-state-of-the-art factory in Orkanger, and the subsequent move of the entire business from the old site at Støren. This process included redundancies, massive training requirements, as well as a large part of the organisation needing to re-learn the day-to-day operations and ways of working and thinking. As HR Advisor, my role was focused around organising the massive training effort of all departments, while at the same time carrying out a proper and just redundancy process. After the move to the new factory, my role was largely focused around manning plans for the factory organisation, and supporting the management in decisions regarding planning, as well as providing legal support in related topics.

Transocean Encourage (Offshore Norwegian Continetal Shelf)

Working offshore on board the drilling rig ‘Transocean Encourage’ as a Rig Administrator. The rig was based on different oil fields in the area of Haltenbanken. Main responsibilities includedmanaging all the personnel on board (POB), administration of all helicopter bookings to and from the rig, and planning the future POB in close collaboration with the OIM, the Head of Departments, and the Customer (Equinor). In addition, my role held several responsibilities with regards to time sheets and travel expense reports for all employees. I acted as super-user for all administrative systems, such as SAP Concur and the Transocean Global Management System, which meant that we also carried out training in those systems for the offshore employees. I answered any questions the employees might have had regarding their employment, from time sheets to sick-leave and insurances. My role also kept track of all marine certificates and all training carried out on and offshore, and ensured that the systems were kept up to date. It was a very challenging and fast-paced working environment, where I had to think on my feet and be ready to deal with anything at any time.

Gløshaugen, Trondheim

HR Advisor (seniorkonsulent) with the Faculty of Natural Sciences at NTNU in Trondheim, responsible for the day-to-day HR management at the Department of Chemical Engineering. Serving both the management group and the employees, I act as the department’s main advisor for all HR related questions and subjects. Daily routines includes ensuring a high standard of hiring, onboarding and offboarding new employees, follow-up of contracts, and advising the management in all of the above processes to ensure a smooth as possible operation. I am familiar with labour laws and regulations, and advise and mentor the management in the same on a regular basis. Main tasks include the daily follow up of all employees, as well as being a main point of contact for all HR related questions and subjects. A large part of the work is recruitment related, from ensuring a high standard on all hires, through to issuing contracts and onboarding new employees. In addition, I work with the rest of the HR team at the Faculty to continuously improve our systems and develop our routines to work more efficiently. I also work closely with the Head of HR on the Faculty’s personnel plans and budgets.I have participated in several projects across NTNU and at the faculty level, including development of a new web-based personnel plan and budget tool, to be launched to all of NTNU beginning of 2019. I assisted in testing of the system and providing feedback to the responsible development team. I am experienced in the use of ePhorte and Paga, as both are important HR system across payroll management, reporting and general case proceedings.

Stavanger Area, Norway

Personnel Coordinator for Songa Offshore’s third new-build on contract for Equinor, the CAT-D rig Songa Encourage. Responsibilities included day-to-day support to the Rig Management and the rig personnel, as well as participating in the preparation for delivery and transit of the rig from Korea to Norway. Songa Encourage left Korea in mid-December 2015, and I was a part of the transit team, meeting up with the rig and its crew in each port of call during the tow from to Norway. My duties included updating OCS (HR system) data, follow-up on sick leave, plan and coordinate service personnel, and managing DaWinci (helicopter booking system) for the rig. I collaborated closely with the onshore rig team, the OIM on the rig, the medic and the department leaders offshore in order to ensure a smooth tow with regards to crew changes and the manning on board.I left my role in April 2016 due to redundancies in the onshore organisation.

Trondheim Area, Norway

Provided support to Manager, Competency & Training at Teekay Petrojarl. Main tasks included supporting both onshore and offshore employees with regards to their training and competency needs. This included booking courses, follow up on competency requirements, and making sure that the HR system (OCS) was up to date at all times with certificates and training activities. I was also involved in the process of implementing a new travel agency agreement for Teekay in Trondheim and Stavanger. This included regular meetings with the rest of the project team, updating personnel records and setting up the system correctly. Training sessions were set up for all employees before implementing.

Trondheim Area, Norway

Providing logistics support to the offshore, marine and onshore units of Teekay Petrojarl from the Trondheim office. This role worked closely with the onshore and offshore HR departments to ensure a smooth and fully reliable service to both own crew and third party vendors. Daily tasks included ensuring that all travellers to offshore units had the correct certificates and competence in accordance with company and different national requirements. In addition, the Crew Logistics department administered helicopter bookings and travel arrangements, and ensured that all relevant databases for registration of competence were accurate and updated. The team handled all travel expense reports for the offshore crew and ensured that the crew lists for all offshore installations at all times was updated and available in the Emergency Response Centre.

Trondheim Area, Norway

Supporting the HR Onshore department with daily activities and administrative duties. Main tasks included arranging interviews, updating OCS HR (adding new employees, updating personal info, etc.), logging sick leave and sick days, and providing general support to the senior HR advisors.

London, United Kingdom

Responsible for the daily management of HR and talent at Saatchi & Saatchi X London. Supported the agency’s employees, including freelancers and temporary staff. Main areas of responsibility included general administration, recruitment, and professional development and training of staff. In addition my focus was on conducting performance appraisals, tracking probation periods, and conducting exit interviews with leavers. I had a close relationship with all staff and line managers to ensure they had all the necessary support needed. I was the agency's main contact with the group's shared service centre which I maintained a great relationship with in order to ensure a smooth process for all involved parts. Responsible for carrying out any CSR initiatives, and tracking the agency's graduates and their progress alongside their line managers. I gained extensive experience using internal IT systems, running reports and payroll, in addition to supporting the senior management in generalist and strategic queries. The role required me to work well under stress and to work simultaneously towards several deadlines. I left Saatchi & Saatchi X in February 2014 to relocate to Norway.

Kingston Upon Thames, United Kingdom

During my time at Sitel I served the Norwegian market for Nokia via chat, phone and email. I gained extensive experience of Siebel Productions, Altitude and RightNow. My confidence on the phone and my customer service skills grew to a professional level.I was the main agent serving the Nokia Norway chat channel. On occasions I managed several open chats simultaneously, as well as managing both chat and phone conversations. This created a massive need of multitasking and I developed the ability to problem solve several issues simultaneously. Time management was a big part of this role, as we needed to clear the backlog of emails, and reach daily goals and KPIs with regards to length of phone calls and chats.

Løkken Verk

My main task during my time with S&T was to develop a system for preparation and execution of an annual performance appraisal interview for Salvesen & Thams and two of its associated companies, Simpro AS and Orkla Credit AS. My method was to first spend a lot of time getting to know the companies and its employees, and figuring out what the employees themselves wanted to get out of such an appraisal. I was challenged to find a template which suited the different organisations, as they belonged to totally different industries and varied in size. I worked closely with the leadership groups of all three companies so that the result was the best that it could possibly be. In addition, I developed a strategy document for Salvesen & Thams. I presented my findings to the leadership groups of Simpro and Salvesen & Thams as I went along. I also participated in other administrative work at Salvesen & Thams and Simpro.

Orkanger, Sør-Trøndelag, Norway

I started out as part time on-call worker in weekends and holidays, but got assigned regular weekend shifts in 2007. The main part of my job was to take order from customers and interact with them in a professional manner, manage the till, prepare and serve the food, and clean the cafe and keep the premises tidy. I gained extensive experience in handling the till, opening and closing the café, and training new employees. In addition, I gained skills in customer services, handling money, teamwork and working under stress.

Bachelor Of Arts With Honours, Human Resource Management

Activities and Societies: Scandinavian Society (member and President), Business Society (member), BA HRM Course representative.My degree.

High School Diploma, Business Administration

Activities and Societies: CEO of juvenile business called FrutaBaya, won two first prices at the Norwegian Trade Fair.Modules studied.