- Managed 100+ staff, accountable for Observability outcomes for customer growth and usage.- Responsible for the entire Observability organization: Distributed Tracing, Synthetics, APM, Browser, Mobile, Error Tracking, Change Tracking, Infra.

- Stood up an engineering office in India- Managed teams responsible for infrastructure, mobile, browser, and APM experiences

I managed the team responsible for the connected experience at New Relic, which includes the Service Map and Health Map. I also guided the construction and successful launch of New Relic's Distributed Tracing which involved 10 teams working together to ship.

- Built a metric search utility in ElasticSearch and React to help customers find their metrics for relevant applications quickly. - Integrated a number of data sources to help customers correlate application events in a timeline view in React.- Built a Neo4j representation of data from a variety of sources that allows New Relic to ask questions about their teams, infrastructure, and applications.- Worked with an international team in Barcelona to develop a dashboarding solution.

VendScreen provides cashless IoT payment solutions for unattended sales at vending machines. With 6000 devices in the field and roughly 50k transactions daily, I helped VendScreen make their IoT product line a robust ecosystem that made VendScreen an acquisition target.- Managed a diverse skillset of embedded, Android, Java, IT and front end engineers.- Moved team to agile processes that gave the team ownership of their process with clear delivery expectations.- Provided competitive analysis to get the right product into the market.- Grew the team from 2 to 10 engineers, including adding contract and full time roles.- Helped guide policy for PCI compliance initiatives.- Worked with vendors and strategic partners to source hardware.- Successfully migrated existing customers and a data to new architecture, which impacted technical and accounting teams and infrastructure.

IGS provided a field technician management solution for HVAC contractors that allowed business owners to schedule work, dispatch technicians, and allow techs to record the work and warranty information. As the technical co-founder I participated in all aspects of business and technical development.- Built and proved the concept with an initial MVP that was tested with customers.- Successfully raised initial funding based on MVP experience and entered into the Portland Seed Fund.- Developed MVP into a dispatch, CRM and inventory management tool for HVAC companies.- Built mobile applications for field technicians to log their work.- Built business development models that represented customer life cycle cost, analyzed the benefits of new features, and provided scalability and COGS estimates.- Managed contract workers to meet business objectives.

Postano provides social media aggregation to major brands and sports teams that can be embedded in a client's website or put up on big screens for a conference or sporting event.- Architected the Postano embeddable social media system to be extensible to multiple layout styles, expanding Postano's product line.- Added phone-to-screen pairing using sockets and QR codes so that you could control screens with a paired phone.- Updated Postano's moderation tools to being an easy-to-use single page application.- Helped to improve team agile processes around sprint planning and releases to reach a regular cadence that incorporated regular customer feedback.

Providing businesses with automation, website upgrades, and technology advice.

AirAdvice / BuildingAdvice provides IoT devices that measure a building's temperature, humidity, light, pressure, and VoC levels. These help technicians find cost saving measures for building owners. - Developed a service oriented architecture that provided data from the field from environmental monitors, energy modeling software, report generation, and data aggregation systems- Managed the largest indoor air quality dataset in the US- Accessed Energy Star APIs and data for scoring buildings and managing customer building portfolios- Built CI/CD to deploy often

My team at Lunar Logic was in charge of internal applications for a 180 person development crew as well as doing some outside on-site contracting. - Built a tech support system for use by a 20 person software support team that helped them track issues.- Built internal calendar groupware and time tracking systems that provided project managers with the ability to track and cost the large software development projects that Lunar Logic managed- Developed and deployed an online purchase order systems for the University of Oregon that integrated with their internal systems- Worked with Levi-Strauss' accounting department to consolidate internal tracking systems- Composed RFP responses and technical solutions

Technologies: VB, SQLServerRebuilt the Knight Library Systems Department's billing and late fee management system. Included rigorous error checking, integration with the main University account management systems and a new desktop front-end.

Technologies: ColdFusion, JavaScript, CSSProviding software development for a variety of clients throughout the Northwest, I built a reusable inventory tracking, shopping cart, and CMS system with approval mechanisms, simplified HTML markup and internal application deployment systems.

Technologies: ColdFusion, JavaScript, CSSBuilt one of the first online course tools for the Communications Media Center. The system integrated with the main course catalog, and gave professors access to a variety of tools to help them build online course content including tests.