Silvana Awad Email & Phone Number

Mississauga, Ontario, Canada

Ontario, Canada

Ontario, Canada

LafaregHolicom is an international organization with locations in 90 countries around the world. It is a leading organization in building materials particularly those of cement, aggregates and concrete. Worked in Egypt with a dotted line reporting to teams in Vienna, Canada and the US. • Leverage social media channels to engage customers • Responsible for Reports and financial data• Coordinated marketing and sales events and planning of larger internal meetings • Managed the manager’s calendars, arranged, took notes in meetings, created and delivered presentations, responded to inquiries from employees, and travel arrangements.• Coordinated branded materials including logos, printed materials, and collateral (shirts, giveaways, stickers, etc.) with vendors as necessary for events• Developed, scheduled and delivered training to all the marketing and sales teams on Google Drive

Canada

• Organized 20 recruitment events with prospective employers and recruiters• Prepared and delivered presentations to the CDC and students• Researched job search best practices and composed literature to inform students on how to approach recruiters and communicate professionally with recruiters• Lead focus groups with the students that attended sessions to solicit feedback on how to continually improve sessions and best practice sharing for students• Responsible for gathering statistical information and updating the information on the website;• Special research projects included analysis of industry, audit, review and update student website, compiled information for placement reporting and statistical information• Provided front office reception support and addressed student inquiries• Responsible for CDC social media (Facebook, Twitter) update events, share activities, photos and inspirational quotes

Egypt

• Electrolux purchased Olympic Group and I was appointed to re-engineer the sales processes and make recommendations of introducing new tools and systems to the sales team based on my experience in Belgium• Responsible for introducing new intelligence and support to sales team• Supported the integration process of the new acquisition• Studied sales force needs and introduced solutions• Identified training requirements for performance enhancement• Lead the creation, updating and distribution of daily sales reports• Assisted the unit managers in weekly sales progress reviews with the country sales managers• Created and published the policies and procedures for the branch

Belgium

• Prepared online training for the sales staff to support the rollout of new technology• Created and distributed daily, weekly and quarterly sales reports for all European sales managers• Member of the project improvement team that piloted new processes in different countries to test the validity of the new process, including internet price monitoring, iPads and e-learning• Created business cases for process improvement projects

Egypt

• Managed a team of 14 members to coach and improve their performance and sales skills• Handled critical Canadian customers’ complaints• Book travel arrangements ( flights , hotels, conferences)

Egypt

• Ensured that 20 suppliers sent deliveries that matched the forecasting reports from the supply chain department• Managed the negotiation process with suppliers to achieve the best price and terms for logistics contracts

Germany

• Performed risk analysis on loan applications and reported results to the loan manager• Evaluated the guaranty provided by comparing its value to the market value to inform the risk assessment• Visited and evaluated the property to be mortgaged

Egypt

(marketing related courses)• Designed flyers/ brochures to represent the Coca-Cola Company brand in Job Fairs• Attended job Fairs to market our new products through free samples • Studied the market to reach the targeted niche

Egypt

(marketing related courses)• Applied the SWOT analysis to the company as part of studying the market for the Middle East Region for several pepsi products• Studied their marketing strategy and branding • Research on how to maintain their customer loyalty

Egypt

• Design flyers/ brochures for sales • Prepared the SWOT analysis for the company through studying the market

Post Graduate Certification, Digital Marketing

B.Sc, Marketing And Finance, Very Good