Silvana Perez Email & Phone Number

I’m an export management professional with over 15 years’ experience in developing and executing strategies that ensure efficiency, compliance and client retention as well as supporting profitable business growth.As a team-oriented manager, I’m known for developing and motivating staff to be productive and achieve successful outcomes. Recognized as a strong collaborator and analytical thinker, skilled in communication and problem solving with a focus on developing winning solutions. Bilingual: English and Spanish.In my current role, I lead a team of export specialists engaged in the processing and management of export shipments, while ensuring compliance with laws and regulations. I’m also accountable for the achievement of company and client goals through optimal customer service and operations efficiency, inclusive of revenue, cost control, continuous improvement, compliance and quality.Key Strengths:✔ Driving team performance while ensuring quality and compliance.✔ Planning, organizing and managing day-to-day operations, supporting sales efforts, and ensuring customer satisfaction.✔ Maintaining up-to-date knowledge and serving as a subject matter expert on trade laws and regulations.Specialties:Account & Relationship Management | Staff Management | Customer Service | Process Improvement | Export Operations | Risk Analysis | Logistics & Distribution | US & International Export Regulations | Customs Clearance | Import & Export Documentation | Dangerous Goods Specialist | Cargo Control | Contracts & Negotiations | Data & Analysis | Compliance | Purchasing I’m interested in connecting and networking with other professionals across the import/export business.

Listed skills include Leadership, Negotiation, Management, Supply Chain Management, and 4 others.