Silvana C
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Silvana C Email & Phone Number

Universal Banker II at Truist
Location: United States, United States, United States 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Universal Banker II
Location
United States, United States, United States
Company size

Who is Silvana C? Overview

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Quick answer

Silvana C is listed as Universal Banker II at Truist, a company with 27245 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Silvana C.

Silvana C previously worked as Senior Representative, Member Services at Aircraft Owners & Pilots Asso and Membership Coordinator at Aircraft Owners & Pilots Asso. Silvana C holds Bachelor Of Arts - Ba, Business Administration And Management, General from University Of Maryland.

Company email context

Email format at Truist

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Truist

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Profile bio

About Silvana C

Passionate about creating meaningful connections and delivering top-tier service, I thrive in sales, account management, membership services, and administration. I bring a customer-first approach to every interaction, ensuring personalized support and lasting relationships.With over 20 years of experience, I have honed my expertise in:🔹 Relationship Building: I’m committed to understanding each member’s unique needs and providing tailored solutions that foster trust and long-term engagement.🔹 Customer-Centered Service: Delivering exceptional care is my priority. I ensure that every interaction—whether via phone, email, or chat—is timely, professional, and leaves a positive impression.🔹 Process Optimization: I streamline workflows and implement efficient systems, balancing operational effectiveness with a focus on enhancing the member experience.🔹 Continuous Learning: I am always eager to learn and improve. By embracing new tools, technologies, and strategies, I aim to drive both personal growth and team success.At the core of my work is a genuine passion for helping others succeed and building connections that last. I’m excited about the opportunities ahead and look forward to contributing to the continued success of those I serve.

Current workplace

Silvana C's current company

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Truist
Truist
Universal Banker II
United States
Website
Employees
27245
AeroLeads page
4 roles

Silvana C work experience

A career timeline built from the work history available for this profile.

Universal Banker Ii

United States

Senior Representative, Member Services

Frederick, Maryland, United States

Provides quality assurance by evaluating Member Service Specialists’ interactions with members via various communication channels to ensure quality standards are being upheldManages, trains, and encourages staff to achieve first-contact resolution while striving to exceed members’ expectationsProofreads and edits outgoing correspondence including Pilot.

Feb 2010 - Aug 2024

Membership Coordinator

Frederick, Maryland, United States

  • Workflow Management: Oversaw departmental workflows to meet targets, ensuring efficient processing and high-quality member support.
  • Training & Development: Created and delivered training materials, supporting team members in providing exceptional service and achieving performance goals.
  • Marketing Collaboration: Provided input on marketing strategies and campaigns, contributing to successful member engagement initiatives.
Jan 2007 - Feb 2010

Membership Specialist

Frederick, Maryland, United States

  • Sales Achievement: Surpassed membership renewal and upselling goals, boosting revenue and contributing to organizational growth.
  • Member Inquiries: Efficiently handled inquiries through various communication channels, ensuring prompt and accurate responses.
  • External Relations: Conducted tours and represented the organization, building positive relationships with visitors and partners.
Apr 2005 - Jan 2007
Team & coworkers

Colleagues at Truist

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3 education records

Silvana C education

FAQ

Frequently asked questions about Silvana C

Quick answers generated from the profile data available on this page.

What company does Silvana C work for?

Silvana C works for Truist.

What is Silvana C's role at Truist?

Silvana C is listed as Universal Banker II at Truist.

Where is Silvana C based?

Silvana C is based in United States, United States, United States while working with Truist.

What companies has Silvana C worked for?

Silvana C has worked for Truist and Aircraft Owners & Pilots Asso.

Who are Silvana C's colleagues at Truist?

Silvana C's colleagues at Truist include Luis Martinez-Rivera, Kim Lundstrom, Tiffanie Grayson, Mba, Tracey Smith, and Ryan Hannegan.

How can I contact Silvana C?

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What schools did Silvana C attend?

Silvana C holds Bachelor Of Arts - Ba, Business Administration And Management, General from University Of Maryland.

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