AeroLeads people directory · profile
Brian Silvey Email & Phone Number
Senior Manager, Product Support Engineering
at
BigCommerce
1 work email found
@bigcommerce.com
3 phones found area 512 and 888
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Manager, Product Support Engineering
Location
Austin, Texas Metropolitan Area, United States
Company size
Who is Brian Silvey? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Brian Silvey is listed as Senior Manager, Product Support Engineering at BigCommerce, a with 962 employees, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at bigcommerce.com, phone signal with area code 512, 888, and a matched LinkedIn profile for Brian Silvey.
Brian Silvey previously worked as Manager, Product Support Engineering and Techinical Account Managment at Bigcommerce and Assistant Manager, Client Success at Bigcommerce.
Company email context
Email format at BigCommerce
This section adds company-level context without repeating Brian Silvey's masked contact details.
{first}.{last}@bigcommerce.com
89% confidence
AeroLeads found 1 current-domain work email signal for Brian Silvey. Compare company email patterns before reaching out.
Profile bio
About Brian Silvey
Brian Silvey is a Senior Manager, Product Support Engineering at BigCommerce. He possess expertise in e commerce, css, seo, web design, website development and 29 more skills.
Listed skills include E Commerce, Css, Seo, Web Design, and 30 others.
Current workplace
Brian Silvey's current company
Company context helps verify the profile and gives searchers a useful next step.
Bigcommerce
8 roles
Brian Silvey work experience
A career timeline built from the work history available for this profile.
Senior Manager, Product Support Engineering
Current
Sep 2019 - Present
Manager, Product Support Engineering And Techinical Account Managment
Managed our highest-tier Technical Support team, Product Support Engineering, as well as our Technical Account Management team, to provide world-class support to Bigcommerce clients and help them be more successful.Managed personnel in Austin, TX and Sydney, Australia; developed, tracked, and analyzed various metrics around team efficiency and productivity.Worked cross-functionally with Product Management, Engineering, Marketing, and Strategic Business Development teams to drive practical decisions that help improve our product and overall client experiences.Developed and executed project-readiness plans for product releases, ensuring proper testing, education and self-help are in place prior to release; served as a product expert to identify risks and opportunities for the business and our clients.Worked closely with Client Success leadership to improve the Support organization and drive the highest client satisfaction possible.Tracked and analyzed metrics with regard to client interaction trends and issue types to help prioritize the implementation of new features and fixes.Developed tools, training, and resources for the Product Support Engineering and the Technical Account Management teams.Interviewed potential candidates for global offices.
Sep 2016 - Sep 2019
Assistant Manager, Client Success
Aug 2015 - Sep 2016
Escalation Engineer
Jul 2014 - Aug 2015
Client Success
Help clients launch and maintain their e-Commerce stores on the Bigcommerce platform. Including setting up DNS records, SSL certificates, and utilizing marketing/SEO tools to grow business. Also, specialized in troubleshooting advanced HTML/CSS and Javascript issues.
May 2013 - Jul 2014
Web Designer & Developer
Freelance
Designed, Developed and Maintained Websites.
Oct 2012 - May 2013
Website Manager Design/Development
Mw Specialty Products
Designed, Developed and Maintained Ecommerce Websites.
Aug 2010 - Oct 2012
Team & coworkers
Colleagues at BigCommerce
Other employees you can reach at bigcommerce.com. View company contacts for 962 employees →
CD
Christian Dominguez R
Colleague at BigcommerceMexico
View →
LA
Lance Abbott
Colleague at BigcommerceAustin, Texas, United States
View →
BT
Brittany Ternullo
Colleague at BigcommerceGreater Boston, United States
View →
GC
Garrett Cobo
Colleague at BigcommerceAustin, Texas, United States
View →
JH
Janet Houck
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
VV
Vivek Vishwanath
Colleague at BigcommerceNew York, United States
View →
NN
Nataliia Nefodova
Colleague at BigcommercePoland
View →
CS
Casey Starling
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
EM
Evan Mullins
Colleague at BigcommerceCork, County Cork, Ireland
View →
RW
Robin Wang
Colleague at BigcommerceLos Angeles Metropolitan Area, United States
View →
Christian Dominguez R
Colleague at BigcommerceMexico
View →
LA
Lance Abbott
Colleague at BigcommerceAustin, Texas, United States
View →
BT
Brittany Ternullo
Colleague at BigcommerceGreater Boston, United States
View →
GC
Garrett Cobo
Colleague at BigcommerceAustin, Texas, United States
View →
JH
Janet Houck
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
VV
Vivek Vishwanath
Colleague at BigcommerceNew York, United States
View →
NN
Nataliia Nefodova
Colleague at BigcommercePoland
View →
CS
Casey Starling
Colleague at BigcommerceAustin, Texas Metropolitan Area, United States
View →
EM
Evan Mullins
Colleague at BigcommerceCork, County Cork, Ireland
View →
RW
Robin Wang
Colleague at BigcommerceLos Angeles Metropolitan Area, United States
View →
FAQ
Frequently asked questions about Brian Silvey
Quick answers generated from the profile data available on this page.
What company does Brian Silvey work for?
Brian Silvey works for BigCommerce.
What is Brian Silvey's role at BigCommerce?
Brian Silvey is listed as Senior Manager, Product Support Engineering at BigCommerce.
What is Brian Silvey's email address?
AeroLeads has found 1 work email signal at @bigcommerce.com for Brian Silvey at BigCommerce.
What is Brian Silvey's phone number?
AeroLeads has found 3 phone signal(s) with area code 512, 888 for Brian Silvey at BigCommerce.
Where is Brian Silvey based?
Brian Silvey is based in Austin, Texas Metropolitan Area, United States while working with BigCommerce.
What companies has Brian Silvey worked for?
Brian Silvey has worked for Bigcommerce, Freelance, and Mw Specialty Products.
Who are Brian Silvey's colleagues at BigCommerce?
Brian Silvey's colleagues at BigCommerce include Christian Dominguez R, Lance Abbott, Brittany Ternullo, Garrett Cobo, and Janet Houck.
How can I contact Brian Silvey?
You can use AeroLeads to view verified contact signals for Brian Silvey at BigCommerce, including work email, phone, and LinkedIn data when available.
What skills is Brian Silvey known for?
Brian Silvey is listed with skills including E Commerce, Css, Seo, Web Design, Website Development, Web Development, Social Media, and Online Marketing.
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