- Travel itineraries execution within Colombia most highlighted destinations for clients from USA, Canada and Europe.- Work hand in hand with Travel Desing team regarding detailed requests, budget and expectations for families, corporate and C-Suite Clients events.- Providers planning and servicies request along complete packages of experiences for groups and families.- Execute and strengthen partnerships with social work entities, supporting skills shared with foreign visitors.

- Promote company products/services and resolve customer concerns in each assigned brand.- Ensure customer satisfaction through quality service consisting of effective written and verbal communication and client appreciation.

- Assist CEO with logistics planning for networking and fundraising events.- Formulate and present grant proposals in the areas of community development and financial literacy.- Translate organisation’s proprietary programs, including such topics as financial literacy and education.- Led the planning of a cultural exchange program in Cartagena, Colombia for aimed toward high school juniors and seniors in Washington, D.C.- Key features: Spanish lessons with native speakers; visits to historical sights and museums; touring the culturally emblematic town of Palenque.- In partnership with the CABEL Foundation, developed the project “Valoración de mis activos” based on models presented in the Inter-American Development Bank’s (IDB) Learning Better: Public Policy for Skills Development and participated at World Creativity and Innovation Week in Colombia - SemanaCI.

• Contracts Manager assigned to the main client at the moment, Tenaris Tubocaribe; offering the services within electrical, metallurgical and civil engineering as well as labor works.• Cultivated and strengthened lasting client relationships.• Collaborated with the warehouse to ensure that the supply was meeting daily and monthly projections and forecasts.• Collaborated with plan of activities to develop scopes of work and implement project plans by the responsible engineer.• Ensured that each guest's experience was positive, memorable and consistent.• Developed and rolled out new policies.• Worked with support teams to resolve issues with product, service or accounting areas.• Set project timelines and kept teams on task to complete milestones according to schedule.• Maintained project quality with a hands-on management style.

• Maintenance equipment time planning.• Development formats and reports to keep updated Analysis Forecast.• Compilation of statistics (availability, reliability, repair time, frequency of failures) of all the equipments used for Port operation.• Support in field work and follow-up in quality certifications ISO 14001:2004, ISO 9001:2008, OHSAS 18001:2007.