Silvia Giannelli

Silvia Giannelli Email and Phone Number

Language tutor, Admin Assistant, customer service
Silvia Giannelli's Location
St Ives, England, United Kingdom, United Kingdom
Silvia Giannelli's Contact Details

Silvia Giannelli work email

Silvia Giannelli personal email

About Silvia Giannelli

Silvia Giannelli is a Language tutor, Admin Assistant, customer service. She is proficient in Vietnamese, Spanish, Japanese and French. Colleagues describe her as "Leggo con interesse ed orgoglio il profilo di Silvia, che ha confermato nel proseguo dei suoi studi e negli interessi sviluppati le abilità e la determinazione che già la caratterizzavano negli anni del liceo. La ricordo, inoltre, come una persona molto responsabile, seria e curiosa di apprendere e di conoscere. "

Silvia Giannelli's Current Company Details

Language tutor, Admin Assistant, customer service
Silvia Giannelli Work Experience Details
  • Private Household
    Pa/Study Assistant
    Private Household Aug 2023 - Mar 2024
    Penzance, England, United Kingdom
    Study assistant to lady with disability who is doing her PhD remotely (alla dmin related to that, as well as diary management, ect.).PA to the same lady and the whole household for physical chores to be carried out.
  • The Stennack Surgery
    Medical Receptionist
    The Stennack Surgery Feb 2023 - Jul 2023
    St. Ives, England, United Kingdom
    First point of contact for patients, both in person (front desk) and over the phone, with tasks of managing appointments, answering patients’ enquiries, liaising with Management and GP Partners and providing the latter with admin support on a daily basis in order to deliver high-level customer service and experience at the Surgery.
  • Weird Fish Clothing
    Shop Assistant
    Weird Fish Clothing Jun 2022 - Mar 2023
    St. Ives, England, United Kingdom
    Shop Assistant with experience in both shop-level customer service and back office (delivery/stock management).
  • St Ives Town Council Cornwall
    Cultural And Visitor Information Assistant
    St Ives Town Council Cornwall Jul 2022 - Jan 2023
    St. Ives, England, United Kingdom
    Located at St Ives Library and Visitor Information Centre, along with two other colleagues, I was the first point of contact for all enquiries related to both the realms of Library and Visitor Information Centre, working alongside two line managers (one per each section).Library tasks: creating bi-weekly library events calendar; searching, reserving and organising books on library management software; joining new customers; customer service; answering email enquiries received by other libraries around the County; answering email and phone enquiries received bycustomers; creating posters on Canva; creating book displays; shelving books; assisting customers with IT queries in computer room and photocopy machine.Visitor Information Centre: customer service; shop assistant; providing tourist information; Box Office (selling tickets and answering enquiries); checking stock levels and prices; maintaining shop displays; creating posters for events and seasonal sales; answering phone enquiries.
  • Times Higher Education
    Data Officer
    Times Higher Education Nov 2021 - Dec 2021
    London, England, United Kingdom
    Data officer for 2022 Impact Ranking, validating evidence submitted by various universities from all over the world with regards to their efforts towards compliance with the the UN SDGs (2030 Agenda)
  • Self-Employed
    Language Tutor
    Self-Employed Sep 2006 - Nov 2021
    Florence, Tokyo, London, Hitchin
    Tutor of English, French, Spanish and Italian.Age groups: KS1 - KS4 and adult learners.
  • Halseys Deli
    Professional Shop Assistant
    Halseys Deli Sep 2021 - Oct 2021
    Hitchin, England, United Kingdom
  • Reassure
    Cs Representative
    Reassure Mar 2021 - Oct 2021
    Hitchin, England, United Kingdom
    Carrying on with back-office tasks from the previous job (below), additional admin/CS tasks entail requesting documents from UK and Scottish Government Departments, creating payment requests (cheques/BACS).
  • Reassure
    Admin Support
    Reassure Nov 2020 - Mar 2021
    Hitchin, England, United Kingdom
    Assisting customer service representatives with in-office printing/scanning of policy documents while they were working from home due to the COVID-19 pandemic.
  • Prinova Europe Limited
    Ea/ Business Development Associate
    Prinova Europe Limited Jul 2019 - Jul 2020
    London, United Kingdom
  • Executive Assistant
    "K" Line Bulk Shipping (Uk) Limited Apr 2018 - Jun 2019
    London, Greater London, Regno Unito
  • Venchi Uk
    Barista / Shop Assistant
    Venchi Uk Feb 2018 - Apr 2018
    London, Greater London, Regno Unito
  • 国境なき医師団日本/Medecins Sans Frontieres Japan
    Project Specialist
    国境なき医師団日本/Medecins Sans Frontieres Japan Nov 2016 - Sep 2017
    Within 23 Wards, Tokyo, Japan
    Directly reporting to the HR and Field HR Managers, as part of the Field HR Department (FHR).- I was in charge of managing the End of Mission Survey (EOMS) by: keeping weekly contact with 19 MSF sections; sending the survey to fieldworkers right after the end of their field mission; managing the scheduling of said process; responding to enquiries.- I also helped the HR and Field HR Managers with proof-reading of the EOMS Annual Report (2016), drafted by the former.- I was assisting the FHR Dept. with other general office work: data entry, data analysis, drafting of reports, preparing bags and badges for events and open seminars, as well as helping with setting the venue and reception for said events.- Worked independently in English and Japanese.
  • 国境なき医師団日本/Medecins Sans Frontieres Japan
    External Research Consultant
    国境なき医師団日本/Medecins Sans Frontieres Japan Jun 2017 - Aug 2017
    Within 23 Wards, Tokyo, Japan
    Directly reporting to the Communication Manager, I was in charge of conducting an analytical review of one of the campaigns created and run by MSF Japan throughout the country during the FY 2016.Following a first phase of both quantitative and qualitative research (survey and semi-structured interviews) with the staff from different departments involved, the results on its features, implementation and lessons learnt were summarised in the Final Report I drafted.Task carried out in English and Japanese.
  • Studio Muku
    Teacher Of English As A Second Language
    Studio Muku Nov 2016 - Aug 2017
    Within 23 Wards, Tokyo, Japan
    English for children aged 3 to 9 years old. Creative English: art and music, drama, even organisation (end-of-the-year stage play), one-to-one private lessons (grammar and conversation; 6-9 years old).
  • Aeroporto Di Firenze S.P.A
    Airport Ground Operations Staff
    Aeroporto Di Firenze S.P.A Feb 2014 - Dec 2014
    Firenze, Italia
    Airport Ground Staff at Florence Airport. Assigned tasks varied from check-in and boarding, as well as working as a clerk at the Lost & Found office. The latter involved both front and back office tasks: filing of missing or broken luggage reports (with regards to the former); calling passengers and/or carriers on the phone once luggage was found (as for the latter).
  • Stevents
    Fund Raiser Unicef
    Stevents Jan 2011 - Mar 2011
    Firenze, Italia
    Face-to-face fundraiser for seasonal campaigns run by UNICEF and Save the Children, with movable stands in malls and towns throughout Tuscany.
  • Evento International Staff
    Conference Hostess
    Evento International Staff 2007 - Nov 2009
    Florence Area, Italy
    Reception, help desk and hall service for national and international medical conventions. Assisting office staff with general secretarial work (preparation of event bags and materials, back office).
  • Castelfranco Di Sopra
    Tourist Office Employee
    Castelfranco Di Sopra Jun 2004 - Sep 2004
    Castelfranco Di Sopra, Italy
    In charge of all the tasks to be carried out in the Office.

Silvia Giannelli Skills

International Relations Research Translation English Ngos Policy Analysis Qualitative Research Language Teaching Academic English Millennium Development Goals International Law Editing Teaching Spanish French South East Asia Development Aid Data Collection Sustainable Development Linux Fund Raising Policy Review Secondary Data Analysis Sustainable Development Goals Business Japanese Open Office Spanish Teaching Private Language Tutoring International Cooperation English Teaching Japan's International Cooperation

Silvia Giannelli Education Details

Frequently Asked Questions about Silvia Giannelli

What is Silvia Giannelli's role at the current company?

Silvia Giannelli's current role is Language tutor, Admin Assistant, customer service.

What is Silvia Giannelli's email address?

Silvia Giannelli's email address is sb****@****ail.com

What schools did Silvia Giannelli attend?

Silvia Giannelli attended Waseda University, Lunds Universitet, 早稲田大学, Università Degli Studi Di Firenze / University Of Florence, I.t.c. "a. Volta", National College Of Hypnosis And Pshycotherapy.

What are some of Silvia Giannelli's interests?

Silvia Giannelli has interest in Poverty Alleviation, Social Services, Children, Education.

What skills is Silvia Giannelli known for?

Silvia Giannelli has skills like International Relations, Research, Translation, English, Ngos, Policy Analysis, Qualitative Research, Language Teaching, Academic English, Millennium Development Goals, International Law, Editing.

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