Silvia Diaz Email & Phone Number

Newton, Massachusetts, United States

Boston, Massachusetts, United States

Planned, organized, and facilitated user research activities to improve the product and inform roadmap decisions. Managed scheduling details and logistics for multiple product studies. Collaborated across design, product management, customer success, and account management to identify and source participants. Led and participated in user research studies, such as interviews, usability sessions, card sorts, and more. Developed project proposal and interview script to update and improve company personas.

Greater Boston Area

Product design for iOS, Android, and responsive web platforms for a young consumer product in the healthcare tech space. Designed experience flows, mockups, marketing assets, and conducted user reaserch and testing.

Boston, Massachusetts, United States

Worked with a small team of designers and developers to provide design to a start-up through a semester long project. Using agile and branding exercises, we created their full brand identity, e-commerce site and supplementary deliverables.

Watertown, Massachusetts

Supported various UX team efforts, including interaction design, prototyping, wireframing, specification writing and usability testing. Collaborated with Engineering and QA teams to ensure that designs are implemented correctly. Communicated effectively with internal stakeholders on product progress and feedback on design iterations.

Boston, Massachusetts

Worked with a small team of designers and developers to provide design to a start-up through a semester long project. Developed full brand identity and marketing site through agile and branding exercises.

Boston, Massachusetts

Design strategist for Scout Labs, Scout's social innovation initiative, which uses human-centered design to understand and create solutions for social issues in the Boston community. I am on a team of interdisciplinary students that offer Design Thinking consulting over a semester to a non-profit in Boston that culminates in a Discovery and Research report.

Greater New York City Area

Worked directly with the Head of User Experience and worked closely with the Product and Development teams. My responsibilities included researching UX design trends and competitive offerings, mocking up wireframes and/or clickable prototypes for existing products, prototyping their two first mobile apps from scratch, translating UI/UX from desktop interface to mobile and from mobile interface to desktop, working with the Product analysis team to help align functional and interactive requirements, designing icons for an app drawer for all of their products, and designing banners for the portal login and home pages.

Parsippany, Nj

Summer assistant at Bilheimer & Raquet law office. Duties included greeting and directing clients, answering office phone, updating physical and electronic files, and transcribing letters.

Bachelor Of Fine Arts - Bfa, Interaction Design, 3.853, Summa Cum Laude

Activities and Societies: Alpha Epsilon Phi, Scout, TEDxNortheasternU

Study Abroad

Study abroad for the 2017 fall semester through Northeastern University's N.U.in Italy program.

High School Diploma

Activities and Societies: National Honors Society, National Art Honors Society