Silvia Pitton Email & Phone Number

London, United Kingdom

London, Greater London, Regno Unito

- Researching, targeting and recruiting Top Quality Buyers within the MICE industry.- Managing efficiently database and operative system to monitor registrations, undertake qualifications, manage pre-scheduled appointments and group co-ordinators information.- Liasing with travel partners on flights and hotels whilst maintaining strict budget control.- Providing excellent customer service using pro-active and creative approach to solve travel issues and to deal with a high volume of group and individual queries.- Liasing with convention bureaux and tourist boards for the organization of Familiarization Trips, managing the recruitment and qualification of attendees and overseeing tour logistics.- Business Development focus:° Generate new business opportunities to increase the number of hosted buyers through business development of new and exciting accounts and identification of potential individual hosted buyers.° Gap Analysis: identification and discussion of main gaps to fill and agreement on strategy to implement, to meet targets.

Venice, Italy

- Accountable for all aspects of NEBE special project 'Gusto & Lifestyle' - The Italian Party. Cannes, Dec. 2014.Responsibilities included: business & media partnerships, invitations, venue supervision and setting, lighting and graphic design, catering and entertainment, logistics and budget control.- Co-management of the travel trade shows 'Mediterranean Luxury Club & Sensoh, lakes, mountains and spas'.° Research, target, recruit International Luxury Travel Buyers while monitoring and evaluating applications.° Management of new and existing accounts (business and media partners).° Supervision of venue, event setting and graphic design.

Barcelona, Spain

- In charge of the office management, with special focus on finance and supervision of operational and promotional activities.- Responsible for VIP clients and MICE projects.- Key accounts management.

Venice, Italy

Researching, targeting and recruiting Top Buyers within the Luxury Travel Industry, whilst efficiently managing database to monitor registrations and evaluate applications.- Responsible for the projects: 'ILTM 2011 Luxury Workshop Venice Area''EIBTM 2012 Mice and Luxury Workshop Roma''NEBE Hosted Buyers delegations to EIBTM 2012''Educational Hotel Veronesi La Torre, 2013'.- Providing customer service to accounts, building profitable relationships with clients and partners to encourage and develop new and repeated business opportunities.