o Supervision and support within the main business areas Zara (product, processes and people) of the main country region, eight stores representing 38% of affiliate sales in all store departments.o Responsible for management sale objectives, productivity and costs of the region.o Promotes and oversees the commercial work of stores within the women’s, men’s and children’s departments (correct product exposure, visual merchandising and implementation of business strategies).o Participation in the objectives preparation of sale and strategy commercial at level region and national.o Performance evaluation of the management team (general managers and department managers) and creation and monitoring of the individual development plan.o Supervise the working climate of the stores conduct of the managers in resolution of the problems in conflicting situation.o Participation and collaboration in board-level strategy setting meetings.o Participation, creation and apply of the training and workshops for development of the commercial team.o Effective participation and organization of international/national pilot store (Spring/summer – autumn/winter) of the women’s, men’s and children’s department.o Formation in central Spain in all function- related departments (women’s, men’s, children’s, footwear, operations, distribution and perfumery)

o Responsible for all the commercial department of the men's department at southeastern Brazil, second bigger billing in Brazil, with 11 stores showing growth: 2017 - 8.25%o Participation in preparation of sale’s objective and commercial strategy at regional and national level.o Commercial supervision of 11 stores: visual merchandising, business strategy, furniture exposure, sending of product and commercial direction stores.o Responsible for formation and development of the manager and commercial teams in stores.o Performance evaluation by management team, creation and monitoring of individual development plan.o Participation and collaboration in strategy setting meetings at country level.o Participation, creation, training apply and workshops for development of the commercial team. o Participation on pilot national store and organization of region pilot store (spring/summer – autumn/winter) o Participation of a pilot store in central Spain, with formulation of images that were replicated throughout Brazil.

o Responsible for commercial of male department in northeastern Brazil with 12 stores showing significant results: 2016 – 22%o Participation in preparation of sale’s objective and commercial strategy at regional and national level.o Commercial supervision of 12 stores: visual merchandising, business strategy, furniture exposure, sending of product and commercial direction stores.o Responsible for formation and development of the manager and commercial teams in stores.o Two managers from the region of my responsibility, promoted for regional.o Participation and collaboration in strategy setting meetings at country level.o Participation, creation, training apply and workshops for development of the commercial team. o Participation on pilot national store and organization of region pilot store (spring/summer – autumn/winter) o Participation, twice at the presentation of collection in central of Span, with participation of decision making of the send and characteristic of product. o Formation in central of Spain (Zara Gestion, management of product and raw material).

o Responsible for management of the department financial objective, strategic and actions for significant results: 2014 – 32% and 2015 – 27%o Management of the product in all cycle – reception, image, exposition, pricing, rotation and storage.o Commercial management: analysis of the reports with objective to create strategies with focus building of the better results, visual merchandising, analysis of the product (fabric, quality, type, modeling, adapt for client and climatology, time, requirement, offer of the competition and constant feedback to the product manager).o Management of people: recruitment, formation, evaluation, supervision, development, organization, relations between employee, resolution and administration of topics related to the work environment.o Realization of the evaluation of team’s performance, creation and monitoring of development individual plan.o One seller promoted to a manager, I participated on development and formation.o Responsible for formation of managers in my country.o Responsible for operational process such reception and movement of product and procedures of the department people in store.o Acting direct in sales area together with the team for ensure a better customer service (customer focus) fulfillment of tasks, better work environment and the constant development of the team.o Leadership practice by example.

o Responsible for management the teams, financial results and costs;o Responsible for format and apply training o Significant contributions to build actions with objective focus of better results (inside motivational campaigns, training for expertise of the team, build the culture of the involvement and organizational atmosphere).o Effective participation on strategic meetings of the company with influence the creation of the end project in build of the planning annual.o Three sellers promoted to supervisor.