Simeon D. Email & Phone Number

Team Lead within the Dataprise Technical Engineering Center.Act as a technical escalation point, mentor new hires, assist management with mentoring and communication, perform spot checks on tickets, create a motivating environment, drive positive change, ensure administrative tasks are completed, contribute to process improvement, act as a backup for the department head, and provide support for various technologies including advanced Firewalls, Windows server, Exchange server, SSL Certificates, VMWare, Citrix, VoIP, Microsoft Office, and Office 365.

Service Desk Engineer role within Dataprise involves providing technical support to clients, resolving issues, and troubleshooting IT-related problems. Responsibilities include responding to tickets, assisting with software and hardware problems, and ensuring timely resolution to maintain client satisfaction.

Fort Pierce, Florida, United States

As a IT Network Technician, working under the IT Director, responsible for tasks such as computer imaging and deployment, assisting users with technical issues, and managing systems like iBoss for network security. This involves troubleshooting, maintaining network infrastructure, and ensuring smooth operation of IT resources within an organization.

Bachelor Of Science - Bs, Information Technology Management And Cybersecurity

Associate Of Arts - Aa, Computer Information Sciences