Sim Hwee Leng Email & Phone Number

Singapore

Singapore

• Roles & Responsibilities:I had global responsibility of Channel Operations for Broadcom with yearly revenue of > USD 2billion. I had a team of 10 staffs consisting of 7 Inside Sales Reps regionally & 3 Sales Ops.
• Forecast,Asset & Contract management for the Channel Partners
• Cross regional and functional team management
• Distributors ‘Audits & compliance to policy
• Employee Engagement and Change Management Solutions for organizations.
• Program & project rollouts.Key Accomplishments:

Singapore

• Roles & Responsibilities:I covered the South Asia, Australia and New Zealand area. I had responsibility for 30+ accounts with majority of the customers were EMS like Solectron/ Celestica / Flextronics/ Jabil / Venture/.
• Turnaround time for quotes improved to less than 48 hours
• No incidences of EOL exposure for the customers.
• Appointed to represent the Sales team to participate the HP business review.
• Built strong customer – supplier relationship via improved communication loop.

Singapore

• Roles & Responsibilities:Led a team of 3 Customer Service Representatives with main responsibility in Greater China market.I handled several Major accounts like HP, Ambit Microsystem, Asustek, Askey, Arima, TCL, Konka.
• Represented Customer Service department in the core team for migration of the ERP system from Dataworks to PeopleSoft (Oracle).
• Championed the integration on the transfer of Customer base from Mobilink to Broadcom. New customer set up included Pantech, Arima, Sony Ericson, TCL, Konka, Ningbo bird.
• Successful administration of the transfer of the entire Taiwan/Korea backlogs to a new business entity for tax savings per corporate directions.

Singapore

• Roles & Responsibilities:Customer Service in-charge for major key accounts including Ambit Microsystem, Askey Computer, Asustek, Foxconn, HP, Lite-on, Accton, 3Com, Inventec, MSI, Quanta, Compal, Arima, Mitac, TCL.
• Customer Service lead to administer the stock returns, backlog cancellation and transfer to new channel partners due to termination of underperforming partners in year.
• Successful implementation of VMI programs with 3Com, Dell & Cisco
• Certified Internal ISO auditor

Singapore

• Roles & Responsibilities:Setup new customers’ accounts & backlog management for customers located in Japan, Greater China, EMEA & SouthAsiaActed as an interface between the customer and the various supporting.
• Transferred of Japan, European, SE Asia customer base and backlog from America to Singapore.
• Met the revenue goals set up by the department.

Singapore

 Plan production schedule using MRP, Manman system and Oracle System Team member for ERP transfer from Manman system to Oracle Liaise with 7 major suppliers to support production Weekly monitoring of suppliers’ wip for customized devices to ensure no gaps in supporting our demand changes. Management in various Supply chain programs (3rd party.