Simarjit Kaur Email and Phone Number

Alongside my studies at Mohawk College, I work part-time as a Maintenance Worker, where I manage various household tasks such as cleaning, making beds, washing clothes, and ensuring the overall upkeep of the home. This role has strengthened my time management skills, attention to detail, and ability to handle multiple responsibilities efficiently. I take pride in maintaining a clean and organized environment, which translates into a productive and comfortable space.

Responded promptly to customer inquiries, maintaining a high level of customer satisfaction.Answered phone calls and scheduled appointments efficiently, resulting in a 15% reduction in wait times.Engaged with clients in a friendly and professional manner, actively listening to and resolving their concerns.Ensured customer satisfaction by providing professional support and resolving issues on the first call 90% of the time.Communicated and coordinated with colleagues, enhancing team efficiency and collaboration.

Greeted and assisted patients, enhancing the overall patient experience.Scheduled appointments for clients, drug representatives, and referral patients, reducing appointment scheduling errors by 25%.Added new patients to the records and maintained updated records of returning customers.Managed phone and email inquiries, providing accurate and timely information.Made reminder calls for patient appointments, resulting in a 30% decrease in no-show rates.Organized records in an easily accessible order, improving retrieval efficiency by 40%.

Inventory Management: Ordering, stocking, and monitoring products.Customer Service: Assisting customers, handling complaints, and maintaining a welcoming environment.Financial Management: Managing cash flow, maintaining financial records, and handling transactions.Staff Management: Hiring, training, and supervising employees, and scheduling shifts.Store Maintenance: Keeping the store clean and organized, and conducting regular maintenance checks.