Service Manager
Current
Apr 2021 - Present
AeroLeads people directory · profile
Simon Abrams Email & Phone Number
Service Manager
at
Pearson
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Manager
Location
Greater Oxford Area, United Kingdom
Company size
Who is Simon Abrams? Overview
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Quick answer
Simon Abrams is listed as Service Manager at Pearson, a with 28749 employees, based in Greater Oxford Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Abrams.
Simon Abrams previously worked as Regional Team Leader at Pearson and Team Leader Deskside Support at Pearson. Simon Abrams holds Bachelor Of Science (B.Sc.), Multimedia Systems from Liverpool John Moores University.
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Email format at Pearson
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Pearson
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Profile bio
About Simon Abrams
IT Professional with experience from lower levels to leadership.Educated to Bsc (Hons) in Multimedia systems with exposure to customer service, telecommunications and Educational environments.Recent Training:April 2020 - Microsoft Office 365 Fundamentals MS-900
Current workplace
Simon Abrams's current company
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Pearson
8 roles · 35 years
Simon Abrams work experience
A career timeline built from the work history available for this profile.
Regional Team Leader
UK North Responsible for all aspects of support for the UK Pearson offices outside of London.Stock ordering, management and monitoring across sites.Line manager for all team members in the region ensuring a first class service to all employees.Creative problem solving using available resources to ensure support for all business units including Edexcel, TQ training and UK schools.Project co-ordination across the UK and associated region's in… Show more UK North Responsible for all aspects of support for the UK Pearson offices outside of London.Stock ordering, management and monitoring across sites.Line manager for all team members in the region ensuring a first class service to all employees.Creative problem solving using available resources to ensure support for all business units including Edexcel, TQ training and UK schools.Project co-ordination across the UK and associated region's in EMEA.Working with other IT teams including network, server and backend automation teams to drive forwards user experience. Show less
Apr 2019 - Apr 2022
Team Leader Deskside Support
Jun 2007 - Apr 2019
Technical Support Engineer
Trouble shooting various internet provider systems including ADSL fault investigation and escalation to back end teams or BT Wholesale as applicable.Website hosting and DNS issuesAccount issues and complaints.
2005 - Jun 2007
Customer Service Representative
Duties included support of all products including digital TV services, Broadband and Telco faults identification and remote repair.As part of the team I also helped to provide structure for the team around me stepping in as acting team leader and ensuring each of my team was provided the one on one support needed to reach the goals set out.
Jul 2004 - Jul 2005
Process Control Specialist
Feb 2003 - Sep 2004
Deputy Store Manager
Flagship shop for the liverpool area, providing refreshments to all customers with a happy can do attitude.
Jan 1999 - Jun 2003
Technical Assistant
Video-Pro
Responsibles for assisting the Cameraman in all area's of video production and event management including setting up of video/audio equipment and co-ordination of radio microphones and customers.
1992 - 1999
~7 yrs
Team & coworkers
Colleagues at Pearson
Other employees you can reach at pearson.com. View company contacts for 28749 employees →
CE
Cathy Eisenhofer
Colleague at PearsonIowa City, Iowa, United States
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MM
Monisha Mukundan
Colleague at PearsonBarnsley, England, United Kingdom
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JJ
Jennifer Joly
Colleague at PearsonUnited States
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NR
Najeha Rahman
Colleague at PearsonLondon, England, United Kingdom
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AC
Alex Clark
Colleague at PearsonWendover, England, United Kingdom
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BR
Bri Rubero
Colleague at PearsonNorthampton, Massachusetts, United States
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RL
Rahshana Lester
Colleague at PearsonPatchogue, New York, United States
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LD
Leonardo Diaz
Colleague at PearsonMexico City, Mexico
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JP
Juan Perez Trujillo
Colleague at PearsonAustin, Texas, United States
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DV
Daria Voitiuk
Colleague at PearsonManchester, England, United Kingdom
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Cathy Eisenhofer
Colleague at PearsonIowa City, Iowa, United States
View →
MM
Monisha Mukundan
Colleague at PearsonBarnsley, England, United Kingdom
View →
JJ
Jennifer Joly
Colleague at PearsonUnited States
View →
NR
Najeha Rahman
Colleague at PearsonLondon, England, United Kingdom
View →
AC
Alex Clark
Colleague at PearsonWendover, England, United Kingdom
View →
BR
Bri Rubero
Colleague at PearsonNorthampton, Massachusetts, United States
View →
RL
Rahshana Lester
Colleague at PearsonPatchogue, New York, United States
View →
LD
Leonardo Diaz
Colleague at PearsonMexico City, Mexico
View →
JP
Juan Perez Trujillo
Colleague at PearsonAustin, Texas, United States
View →
DV
Daria Voitiuk
Colleague at PearsonManchester, England, United Kingdom
View →
2 education records
Simon Abrams education
Bachelor Of Science (B.Sc.), Multimedia Systems
Education record
King David High School, Liverpool
FAQ
Frequently asked questions about Simon Abrams
Quick answers generated from the profile data available on this page.
What company does Simon Abrams work for?
Simon Abrams works for Pearson.
What is Simon Abrams's role at Pearson?
Simon Abrams is listed as Service Manager at Pearson.
Where is Simon Abrams based?
Simon Abrams is based in Greater Oxford Area, United Kingdom while working with Pearson.
What companies has Simon Abrams worked for?
Simon Abrams has worked for Pearson, Nildram, Telewest Communications, Corus, and Threshers.
Who are Simon Abrams's colleagues at Pearson?
Simon Abrams's colleagues at Pearson include Cathy Eisenhofer, Monisha Mukundan, Jennifer Joly, Najeha Rahman, and Alex Clark.
How can I contact Simon Abrams?
You can use AeroLeads to view verified contact signals for Simon Abrams at Pearson, including work email, phone, and LinkedIn data when available.
What schools did Simon Abrams attend?
Simon Abrams holds Bachelor Of Science (B.Sc.), Multimedia Systems from Liverpool John Moores University.
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