Simon Adams Email & Phone Number

Crawley, England, United Kingdom

I have over 12 years’ experience working as a Service Account Manager at Thales, Customers include Network Rail Hitachi Bombardier South Western Unipart and Siemens to name a few, with responsibility for returns parts and taking orders of new stock and repairs plus warranty returns of over 100 Customer Accounts from UK and rest of the world. Building relationships with internal departments and all Sub Contractors to keep units moving. I built positive relationships with my customers by keeping them updated via phone and email Ref B2B and B2C. I ensure that I respond in a timely way to my customers and any complaints raised and resolve the complaint or come to an agreed compromised. Checking stock levels with Stores if an engineering team require parts delivered off site. Document control- Scan, File, Review take action if required. Experience of complying with Key performance Indicators and MRB reports spotting Trends and NCR’s. I have experience of working with Excel, Word, SAP – MRP and Oracle. I am self-motivated and able to work autonomously or in a team.

Crawley, England, United Kingdom

To log items using the SAP system, to pick and ship items to ensure delivery on time -to complete fault finding on pumps and motors - to undertake manual assembly of heat exchangers.

Crawley, England, United Kingdom

To strip semi-conductor pumps in a manner that complies with Health & Safety, clearly logging any obvious faults with the pump and passing the pump either for repair or scrapping.

To ensure that; goods are processed in a timely manner, all team members tasks completed on time, all members had appropriate training; holidays and sickness were covered and appropriately coded any expenditure.