Simon C. Email & Phone Number

• Register patrons for programs and admissions using computerized point-of-sale (POS) system.• Utilize recreation software ActiveNet to facilitate membership sales, service and account management, including but not limited to sales of programs and retail items.• Utilize sale techniques to effectively sell programs, services and memberships• Provide exceptional customer service, responding to inquiries and requests for assistance or information. • Experience in cash-handling and collecting appropriate fees for recreation programs and services and completing cash out reports and reporting balance.• Process client transactions with speed and accuracy.• Organize work, prioritize tasks in a busy environment, and exercise sound judgement when working independently.• Experience in receiving and process cash credit/debit card system forms of payment from customers according to Payment Card Industry (PCI) Compliance Standards.• Organize front desk area pertaining to office documents, supplies, hard copy printouts, brochures, promotional material and other related administrative tasks.

• Work independently during opening and closing shifts.• Assume responsibility for the operations and supervision of the community recreation facility on assigned shifts and/or in the absence of a supervisor.• Under limited supervision, take action and make decisions to manage issues and emergencies as they arise guided by established policies and procedures.• Set-up of program equipment and supplies for instructors and perform minor janitorial and cleaning duties.• Effectively resolve client concerns and issues in a positive manner.• Enforce facility policies and procedures, admission controls and ensure standards of behaviour, safety and general building security are maintained.• Establish and maintain effective working relationships with staff, contractual instructors, volunteers, groups, associations and the general public.• During emergencies (i.e. lost child, fire) play a role as an emergency response team member• Provide support to all functional areas of the community recreation facility including administration, marketing, events, fitness and recreation programs of all ages.• Assist with administrative duties such as: booking facility space for private rentals, program registrations, issuing refunds and calling waitlists.• Provide tours of the facility for prospective members, rental clients, and visitors.• Communicate facility layout, programs, facility bookings, public and special events schedules and website updates to members of the public and guests.

Killarney Community Centre

Overseeing the daily operations of a Park Board fitness centre. Assist and guides patrons in the use of exercise equipment, ensures the safety and control of the fitness area and patrons, provides fitness assessments, and develops individual weight training and fitness.

Bonsor Recreation Complex

Responsible for the set-up, takedown, and facilitation of family, adult, teen and children sports and recreational programs.

Vancouver, Bc

• Facilitate the delivery of women’s and co-ed grass volleyball leagues and tournaments with up 100 participants in an evening of play.• Train and supervise student set-up crew and volunteers.• Work in a time sensitive and fast paced outdoor environment.• Responsible for securing, storing and driving company van for pick-up and moving $12,000 worth of equipment from one location to another.• Maintain and complete an inventory and supply lists

Vancouver, Bc

Assist in the development, planning, implementation and delivery of services to youth ages 10 to 18. Work alongside other Youth Centre Staff to plan, lead and supervise recreational, social and educational programming.Direct interaction with youth providing mentorship, guidance and support to youth with a wide variety of needs. Other duties include, but are not limited to, volunteer management, paperwork, counselling and referral, and other administration duties.

Vancouver, Bc

Lead children in summer day camp themed activities.

North Vancouver, Bc

Lead and engage with classes of elementary and middle school South Korean exchange students on out trips, social and cultural activities.

Diploma, Recreation Leadership

The two-year Recreation Leadership Diploma Program is for students who like to work with people and help them experience the benefits.

Bachelor'S, Human Kinetics - Health And Physical Education

The Physical and Health Education stream (PEDH) prepares students for leadership and instructional careers in a variety of physical.