Simon Carr

Simon Carr Email and Phone Number

Head of CMD @ Old Basing, GB
Old Basing, GB
Simon Carr's Location
Old Basing, England, United Kingdom, United Kingdom
Simon Carr's Contact Details

Simon Carr personal email

n/a

Simon Carr phone numbers

About Simon Carr

Experienced Head Of Information Technology with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Active Directory Domain migrations, Transitioning new businesses into IT support, Business IT Process Improvement, Service Delivery, and Windows 10. Strong information technology professional with a wealth of experience from performing a number of IT roles over the past twenty five years.

Simon Carr's Current Company Details
Capita TechOps

Capita Techops

Head of CMD
Old Basing, GB
Simon Carr Work Experience Details
  • Capita Techops
    Head Of Cmd
    Capita Techops
    Old Basing, Gb
  • Capita Techology & Software Solutions
    Head Of Cmd
    Capita Techology & Software Solutions Dec 2021 - Present
    Basingstoke, England, United Kingdom
    IT Manager of circa 100 engineers across ten EUC support teams located in UK, India, Poland and South Africa. I am responsible for providing 2nd & 3rd line IT support for circa 30,000 internal users across Capita. I am accountable for meeting our published SLA’s and delivering IT projects on time.
  • Capita People Solutions
    Head Of Euc & Projects
    Capita People Solutions Apr 2019 - Dec 2021
    Basingstoke
    IT Manager with circa 30 members of staff across three EUC support teams and Project Management Office. I am responsible for providing 2nd line IT support working to an ITIL framework for 5000+ users across approximately 30 sites in the UK and USA for Capita’s People Solutions division, as well as being responsible for delivering Capita Group CIO sponsored projects across People Solutions. I am accountable for meeting our SLA’s and delivering IT projects on time.I am a member of our divisional ARB and STB boards providing approval for solution designs and service transition into People Solutions IT support.
  • Capita Workplace Services
    Head Of It Support
    Capita Workplace Services Mar 2018 - Mar 2019
    Basingstoke
    IT Manager responsible for 25 members of staff across three support teams, Service Desk, Desktop and Infrastructure. I am accountable for each support team meeting our agreed SLA’s and running the WPS IT monthly leadership meetings. I also work closely with our Project Management Office to ensure our projects are correctly resourced and are completed successfully. I am a key member of our ARB and STB boards providing approval for solutions designs and support requirements coming into Workplace Services IT support
  • Capita Workplace Services
    It Infrastructure Manager
    Capita Workplace Services Oct 2017 - Mar 2018
    Basingstoke
    IT Infrastructure Manager with a team of seven Infrastructure engineers and one SharePoint specialist. I was responsible with ensuring our SLA’s were always met working closely with our Service Manager and all Infrastructure related project work was correctly resourced and were completed within agreed timescales.
  • Capita Workplace Services
    It Infrastructure Team Leader
    Capita Workplace Services Jan 2015 - Sep 2017
    Basingstoke
    My role as Team leader included continuing to work as an Infrastructure engineer as well as providing increased support for my Infrastructure manager, deputising for him while he is on annual leave or away from the office. I have also assisted in recruiting new staff and helped in sharing some of the more difficult internal team management decisions. I frequently take the lead Infrastructure role on projects, managing Infrastructure team members and sometimes 3rd party contractors assigned to the project, this also includes producing technical project plans, frequent meetings and working closely with the PMO. I am responsible for planning, documenting and jointly hosting our monthly team meetings. I am also responsible for producing the Infrastructure monthly report for senior management.
  • Capita Workplace Services
    It Infrastructure Engineer
    Capita Workplace Services Mar 2014 - Dec 2014
    Basingstoke
    My role in the Workplace Services IT Infrastructure Team was to provide Infrastructure support for all applicable business units at a variety of locations in the Workplace Service division. This included meeting a strict service level agreement and following ITIL guidelines. I was required to work with all other WPS IT teams supporting them and often training them by sharing knowledge. I also had to frequently liaise and work cooperatively with other IT across Capita to deliver solutions for our customers. I was responsible for raising and implementing IT changes, documenting processes and for developing new and innovative solutions where possible to improve our service delivery. I found flexibility was key to performing this role to get the best results where possible
    View
  • Capita Hr Solutions
    Senior Technical Consultant
    Capita Hr Solutions Nov 2004 - Mar 2014
    Basingstoke, Hampshire
    This role developed over ten years into primarily an Infrastructure Support & Administration role. I have been work stream lead on large IT projects, completing technical project plans whilst liaising with project managers and project sponsors. I am responsible for IT changes and smaller implementation projects alongside BAU support.Key ResponsibilitiesInfrastructure Support & AdministrationMaintaining JIRA system on Sun Glassfish platformTerminal Services, Citrix Support & MaintenanceWeb Server Load TestingTechnical Project Management Hardware & Software ImplementationsLANDesk Software DeploymentMaintaining Server backupsHyper-V & VMWare ServersHardware & Software OrderingSQL Server DBADesktop Support
  • Capita Payroll Services
    Applications Support Analyst
    Capita Payroll Services Nov 2000 - Nov 2004
    Basingstoke, Hampshire
    This role began with providing Application and Database Support for the DUET for Windows Payroll Service for 3rd party customers. This required a combination of good DBA\Applications Support knowledge and a consistent high standard of customer service. Keeping change control documentation and meeting SLA’s was essential. The majority of work was completed remotely but often I was required to visit customers to assist in training, provide support and complete ad-hoc report writing.The requirements for this role evolved to include providing Desktop and Infrastructure support for Internal Payroll Services customers including frequent on-site support visits to Capita Payroll Services managed sites.Key ResponsibilitiesInfrastructure Support & MaintenanceMonitoring BackupsDocumenting Change RequestsMicrosoft SQL Server DBA Crystal Report WritingSQL Base Database SupportMonitoring Network availabilityDuet For Windows Application SupportHardware & Software Implementations
  • Alberto Culver
    It Support
    Alberto Culver Jul 1998 - Oct 2000
    Basingstoke, Hampshire
    Providing IT support for the European Head Office staff including supporting & maintaining all Server\Infrastructure related hardware & software, including Windows NT, Netware, and all networking equipment.Key ResponsibilitiesDesktop SupportPC and Laptop buildsInfrastructure Support and MaintenanceAS/400 Report AdministrationLotus ccMail Server Admin and MaintenanceHardware & Software ImplementationsFile Server Backups using ArcserveRemote IT Support for European OfficesMaintaining & Testing Video Conferencing equipmentRemote IT Support for Worldwide Sales staff Ensuring Year 2000 PC compliancePrinter MaintenanceHardware & Software purchasing
    View
  • Alberto Culver
    It Support
    Alberto Culver Apr 1998 - Jul 1998
    Swansea, United Kingdom
    Providing IT support for the Swansea Office staff including supporting Infrastructure related hardware & software, including Windows NT, NetwareKey ResponsibilitiesDesktop SupportPC and Laptop buildsInfrastructure Support and MaintenanceAS/400 Basic Support including backupsToken Ring Networking SupportPrinter MaintenanceHardware & Software purchasing
    View
  • Gorseinon College
    It Support
    Gorseinon College Sep 1996 - Apr 1998
    Gorseinon, Swansea
    IT Support for four College sites accommodating 1800 studentsEvening IT Support for Adult Learning classesNovell 3.12 Servers, Windows NT 3.51 servers, Windows 3.11 & 98. Networking Infrastructure

Simon Carr Skills

Technical Support Servers Microsoft Technologies Active Directory Windows Server Microsoft Sql Server Service Delivery Infrastructure Citrix Hyper V It Service Management Change Management Iis Backup Exec Vmware Server Windows 7 Business Process Improvement Terminal Services Windows Xp Professional Landesk Virtualization Outsourcing Sql Server 2000 2008 Windows 2000 Server Windows Server 2003 Windows Server 2008 Web Application Load Testing Glassfish Jira Infrastructure Projects Windows Server 2012 Windows 8 Project Delivery Data Migration Ad Domain Migrations It Dr Testing Domain Migrations It Management It Infrastructure Management It Operations Management Management Information Technology

Simon Carr Education Details

  • Gorseinon College
    Gorseinon College
    Use And Support Of Information Technology
  • Gowerton School Sixth Form
    Gowerton School Sixth Form
    A-Level Computing & Electronics
  • Gowerton School
    Gowerton School

Frequently Asked Questions about Simon Carr

What company does Simon Carr work for?

Simon Carr works for Capita Techops

What is Simon Carr's role at the current company?

Simon Carr's current role is Head of CMD.

What is Simon Carr's email address?

Simon Carr's email address is si****@****a.co.uk

What is Simon Carr's direct phone number?

Simon Carr's direct phone number is +4477665*****

What schools did Simon Carr attend?

Simon Carr attended Gorseinon College, Gowerton School Sixth Form, Gowerton School.

What are some of Simon Carr's interests?

Simon Carr has interest in Hiking, Travel, Gym.

What skills is Simon Carr known for?

Simon Carr has skills like Technical Support, Servers, Microsoft Technologies, Active Directory, Windows Server, Microsoft Sql Server, Service Delivery, Infrastructure, Citrix, Hyper V, It Service Management, Change Management.

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