After 22 years in senior leadership roles within food retail, I decided to embark on a new venture in sales. After spending a year honing my skills at Motorpoint and developing a passion for sales, I am extremely excited to be starting a new role with Thurlow Nunn Standen.I am an enthusiastic individual with 23 years ofexperience in delivering outstanding service for customers.I have worked in a large variety of retail stores, both in convenience Operations and most recently large stores General Management.In Aldi and Tesco I built a reputation for being an expert in my field, whether this is in the day to day delivery of stores or a more complex operational matter. I am often the 'go to' person for issues, with my colleagues knowing that I am always willing to help.Key strengths include:- Customer focusCoachingBuilding capabilityWorking collaborativelyBeing innovative- Delivery of great standards• Establish and maintain business standards for accuracy, productivity and reliability• Prepare annual performance review and reevaluate processes• I develop and own the plan for sales growth within my region• I am accountable for YOY productivity improvement against key performance indicators for my region• Drive to succeed, monitor and analyse sales performance and profitability, delivering and exceeding sales growth and annual targets• I am accountable for managing performance and capability across all parts of the store Operations team. Ensuring that under performance is addressed in a timely manner to minimise business disruption• Build capability amongst Management Teams to ensure an understanding of their own role in managing performance of their Restaurant• Hold monthly meetings with direct reports to monitor business activity and financial performance• In conjunction with the People Team/HRBP I ensure that management potential is identified and realised• Develop and manage a people strategy for my region to enable the successful delivery of the business blan• Ensure regulatory, compliance and legal rules are followed• Manage budget to align with goals of businessExtremely strong operations professional leading the number 1 ranked store out of 92 in the region for 2019.