Simon D. Email & Phone Number

United Kingdom

Ashford, England, United Kingdom

Ashford, Kent, England

Leading a team of 4-5 Technical resources to provide 1st Line Support to Appspace Customers. I also acted as a 2nd Line engineer as a direct interface with our developer and QA teams based in KL and as and escalation point for the 1st Line Team.

Ashford, Kent, England

Sandwhich, Kent, England

During My time at Ashford Oak Primary School I have managed and implemented various projects and continue to manage future projects.I have successfully overseen the design, planning, purchasing and implementation of the school network, desktop solutions and back-end server setup. Migrating the school from a 2003 Physical Server setup to a visualized system using Windows Hyper-V Server with 1 Physical Server acting as Domain Controller.As part of the server upgrade the school now has a 9 server setup comprising of file servers, a dedicated print server with a managed printing Solution, Microsoft KMS Server, Domain Controller, System Center Configuration Manager 2012 SP1 Server, Spiceworks Help-desk Server and Windows Server Update Services Server. All these except the the Domain controller which runs Server 2008 R2, run on our Single Hyper-V host with Windows Server 2012 as their operating system.I have also overseen the Migration of over 400 users from Windows XP to Windows 7. This involved creating and deploying A custom Windows 7 image and using WDS/SCCM 2012 to deploy to over 150+ Desktops and Laptops.One of the main projects that I am now focused on is the upgrading the school network infrastructure and WiFi Solution. This en-tales upgrading the schools network solution from a 100Mb architecture to a 1Gb solution. Along with planing and implementing a Ruckus WiFi System for the school with 15 Managed AP's and one Zone Director.As the only IT Technician on-site I also log, prioritize and resolve any technical issues that arise within the school, I manage the schools ICT Budget, Update the schools website and digital signage system.Reporting to the Head Teacher and School Business Manager I enjoy the daily challenges this roles brings and have learn several skills whilst in the this post.

London, United Kingdom

Folkestone

In my role as full time technicians:Configuring the schools networkFixing technical issues that arise from students and teachers Logging and answering technical calls Installing and setting up computersConfiguring smart white boards

Selling Mobile phones to sales targets set:Pay as you go Phones - up to 40 per weekMonthly Contracts - around 10 per weekAttend Conference Calls with area managers, team leaders and managers weekly to give full accounts of prior week's productivity and to set targets for week ahead.Fully trained 4 new members of staff -IT systemsTechnical specificationsSales techniques.Booking in repairs - 2-3 per week.Creating daily spread sheets for team KPI's Opening and preparing store for the dayMarketing and leafleting within the local areaWorking to high level of customer service

Help with the Day to day running of the deptProduced rotas - for up to 7 staffSigned off days takings - for up to £70,000 per dayOversaw the arrest and containment of suspects,Produced spread sheets for the department,Help to increase the arrest rate by almost 300%.

Setting up 2 servers Web-serverEmail serverSetup and establish a fully functioning Network over 50 computersNetwork cablesRouting and switchingMain Role was to oversee the deployment of Windows 7 over the network writing the script for utilising Windows Deployment Services

Training of New VolunteersSupervising Groups of other VolunteersSetting Goals for other and working with them to achieve those goalsReport to those above me on volunteers

Bachelor Of Science

9 Gcse'S