Simon Dean Email & Phone Number

Lincoln, England, Gb

Newark-On-Trent, England, United Kingdom

Overseeing inbound, put away, order processing, QC checking, logistic adherence and despatch.

Doncaster, England, United Kingdom

Currently undertaking a full training programme within the Lidl GB network, inclusive of working in store to fully understand the end to end customer proposition.

Armthorpe, South Yorkshire, United Kingdom

As Operations Manager I am fully accountable for a team of up to 4 first line managers, creating team cohesion and empowering individuals through one-to-one meetings and professional development programmes. I am a key driver in exceeding KPIs and realising year on year reductions in expenditure through the direct and indirect enablement of up 250 personnel. I also deliver strategic and operational management of a joint budget, engaging in optimal operational resourcing within budgetary limitations. As part of this role I provided project leadership during the integration of Carphone Warehouse and KNOWHOW logistics into one seamless operation, resulting in receipt of a Retail Award. I also actively model and enforce all relevant health and safety policies and procedures, and complete all inbound, stock replenishment, outbound branch replenishment and small box online customer orders. Additionally, I proactively manage stock loss and damage data, stringently enforcing acceptable tolerance levels, and am fully conversant with all industry specific warehouse management systems. As a champion of personal and professional development I create multiple reward platforms to motivate colleagues; maintaining positive daily communication with external business partners and continually enhancing my extensive industry knowledge.

United Kingdom

In my role as Shift Manager, I fulfilled all duties associated with the Operations Manager role prior to a change of title in 2016 as a result of a corporate restructure; successfully delivering the corporate online customer promise through the direct and indirect enablement of up to 150 personnel and the motivational leadership of up to 6 task leaders / first line managers. I was integral to the timely delivery of all small box online orders within a growth environment of 15% to 20% year on year, and received the Chief Executive Award for small box online performance. In addition, I supported and implemented same day delivery services and activated software gift card (POSA) options for online customers; exceeding increased KPIs and achieving year on year reductions in expenditure through inspirational team leadership and the redesign of hardware support and packing bench layout. I inspired and motivated operations teams during Black Friday and Cyber Monday booms – including Black Friday 2014 where there was a 200% increase in forecast volume - ensuring year on year delivery proposition expectations against online competitors were successfully met. I conducted productive liaison with all external logistics providers to ensure full compliance with SLAs; implemented acceptable tolerance methodologies in relation to stock loss and damage data and enforced all legislative and corporate health and safety policies and procedures, meeting set targets and modelling best practice

United Kingdom

As People Performance Leader I was fully accountable for the management and professional development of up to 2 task leaders, an area covering 250.00ft2 and picking operations located in pick towers over 10 floors; proving integral to the critical picking and dispatching of small products to all Dixons Stores Group outlets across the United Kingdom and Ireland. I measurably improved cohesion and cemented relationships across all areas of operations through the implementation of new communication strategies, and actively promoted, enforced and complied with legislative and corporate health and safety policies and procedures. I also remained fully conversant with all warehouse management systems and performance databases.