Simon Dee Email & Phone Number

A determined, reliable and achievement-oriented professional with well-developed IT management skills including KPI achievement; establishing and maintaining staff development plans; responding to and managing customer escalations; incident management; organisational change management and coordinating with a number of departments to ensure continued delivery of service to customers.A confident communicator with proven results in delivering exceptional customer support to a wide array of clients at varying levels of technical ability. My key strengths include people management, analytical and problem solving skills and ensuring organisational goals are met and exceeded.

Listed skills include Management, Business Analysis, Itil, Leadership, and 17 others.