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Simon Dodd Email & Phone Number
IT Support Technician
at
British On-Farm Innovation Network (BOFIN)
1 work email found
@googlemail.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Technician
Location
Worcestershire, England, United Kingdom
Company size
Who is Simon Dodd? Overview
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Quick answer
Simon Dodd is listed as IT Support Technician at British On-Farm Innovation Network (BOFIN), a with 5 employees, based in Worcestershire, England, United Kingdom. AeroLeads shows a work email signal at googlemail.com and a matched LinkedIn profile for Simon Dodd.
Simon Dodd previously worked as IT Support Technician at Unimetals Group and IT Support Technician at Sims Metal. Simon Dodd holds Master Of Science - Ms, Computer Science With Cyber Security from University Of York.
Company email context
Email format at British On-Farm Innovation Network (BOFIN)
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*@googlemail.com
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AeroLeads found 1 current-domain work email signal for Simon Dodd. Compare company email patterns before reaching out.
Profile bio
About Simon Dodd
As a cybersecurity MSc student at University of York, I am passionate about learning new technologies, tools, and methods to protect and enhance digital products and services. I have also completed a professional certificate in cybersecurity from Coursera and a level 3 cyber security bootcamp from Althaus, which have helped me develop my technical and practical skills in this domain.Previously, I worked as an IT incident management specialist at BDR Group, where I provided IT solutions to various clients, including NHS, using Salesforce, CMD prompt, and remote control tools. I demonstrated my skills in active listening, customer service, and problem-solving, as well as my ability to work under pressure and meet deadlines. I also have a background in user experience design, legal support, which reflect my creativity, versatility, and analytical thinking. My goal is to become a great IT professional, who can leverage my software support and cybersecurity skills to create user-friendly and engaging digital products and services. I am eager to apply my knowledge and skills to real-world projects and challenges, and to join a dynamic and innovative IT team, where I can contribute to the IT sector and grow as a professional.
Listed skills include Customer Service, Teamwork, Customer Satisfaction, Hospitality, and 4 others.
Current workplace
Simon Dodd's current company
Company context helps verify the profile and gives searchers a useful next step.
British On-Farm Innovation Network (Bofin)
10 roles
Simon Dodd work experience
A career timeline built from the work history available for this profile.
It Support Technician
It Support Technician
CurrentTo provide front line support on software and hardware queries • Develop and implement helpdesk procedures • Assist in dealing with helpdesk queries • Provide regular analyses to prevent re-occurrence • Carry out daily backup duties • Ensure that daily backups are successfully achieved • Deploy hardware for new users and/or replace older, failing hardware for existing users • Repair failed hardware wherever possible to redeploy on the business • Setup new accounts, ensuring compliance to externally and internally audited SOX requirements • Grant access to ERP systems, ensuring compliance to externally and internally audited SOX requirements • Ensure that when people have left the business their access is removed and hardware recovered • Complete monthly checks on starters and leavers in compliance with existing IT SOX requirements • Support mobiles through troubleshooting, procurement, upgrading and refurbishment • Assist the ICT department in the procurement of ICT equipment, software and consumables • Assist with the installation and administration of facilities when required • Assist with maintenance of internal phone systems • Demonstrate personal responsibility for all Safety, Health, Environment, Community, and Sustainability (SHECS) policies, procedures, and initiatives • Support diversity and inclusion, positive employee relations, and teamwork • Support measures designed to effectively manage costs and adherence to budgetary requirements • Support continuous improvement initiatives and quality requirements • Comply with all Company policies, procedures, and initiatives relevant to job
May 2024 - Present
It Incident Management Specialist
Inbound and outbound calls for NHS and various other clients, providing IT solutions to hardware, software and network issues, providing a high level of customer service, raising tickets/cases for each call, keeping databases up to date and completion of administrative work if required. Assigning complex issues to second line or other IT departments within the business, providing a call/incident log using online Salesforce system, following up tickets via email or VOIP calls, liaising with various departments to ensure faster resolutions to customers issues, checking progress and timescales for the IT fixes, checking for connectivity via CMD prompt workstation pinging, remote control of users workstations via either CISCO, TeamViewer, and N-Able. Ensure the customer has appropriate software updates, a secure WiFi connection for VPN, and correct security/firewall protection prior to raising the ticket/case higher to software or hardware support teams.
Sep 2023 - Oct 2023
Operations Team Member
Sep 2022 - Sep 2023
Apr 2022 - Jun 2022
Information Technology Help Desk Support
Providing IT helpdesk support to people and traffic management systems, raising new tickets and providing remote technical support to resolve issues. Performing some administrative and financial duties along with a high standard of customer service
Nov 2021 - Feb 2022
Crew Member
Mcdonald´S
Serving Customers to fast food and beverages, preparing and cooking food, cash handling, up selling products to customers, stock control and keeping the kitchen and restaurant clean and tidy
Apr 2018 - Oct 2021
Sales Floor Team Member
working in a busy public house serving food and alcohol, handling cash and general cleaning duties as required
Jun 2017 - Feb 2020
It Support Specialist
Providing IT technical support to HMRC whilst maintaining a high level of customer service
Apr 2016 - Sep 2016
5 education records
Simon Dodd education
Master Of Science - Ms, Computer Science With Cyber Security
Professional Certificate, Cyber Security, Pass
Level 3 Cyber Security Bootcamp, Cybersecurity, Pass
Althaus
Graduate Certificate, User Experience Design, Pass
Bachelor Of Laws - Llb, Law, 2:2
FAQ
Frequently asked questions about Simon Dodd
Quick answers generated from the profile data available on this page.
What company does Simon Dodd work for?
Simon Dodd works for British On-Farm Innovation Network (BOFIN).
What is Simon Dodd's role at British On-Farm Innovation Network (BOFIN)?
Simon Dodd is listed as IT Support Technician at British On-Farm Innovation Network (BOFIN).
What is Simon Dodd's email address?
AeroLeads has found 1 work email signal at @googlemail.com for Simon Dodd at British On-Farm Innovation Network (BOFIN).
Where is Simon Dodd based?
Simon Dodd is based in Worcestershire, England, United Kingdom while working with British On-Farm Innovation Network (BOFIN).
What companies has Simon Dodd worked for?
Simon Dodd has worked for British On-Farm Innovation Network (Bofin), Unimetals Group, Sims Metal, Bdr Group, and Kfc Uk & Ireland.
How can I contact Simon Dodd?
You can use AeroLeads to view verified contact signals for Simon Dodd at British On-Farm Innovation Network (BOFIN), including work email, phone, and LinkedIn data when available.
What schools did Simon Dodd attend?
Simon Dodd holds Master Of Science - Ms, Computer Science With Cyber Security from University Of York.
What skills is Simon Dodd known for?
Simon Dodd is listed with skills including Customer Service, Teamwork, Customer Satisfaction, Hospitality, Time Management, Restaurants, Microsoft Word, and Negotiation.
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